Austin Schultz
Cumming
Summary
Results-driven hospitality leader with 10+ years of progressive restaurant management experience overseeing high-volume, full-service operations generating up to $6M in annual sales. Proven success leading teams of up to 40 employees, improving labor efficiency, controlling inventory and food costs, increasing guest satisfaction, and developing high-performing teams. Experienced in both Front-of-House and Back-of-House leadership, employee development, operational excellence, and financial performance. Recognized for building positive team cultures while driving profitability and exceptional guest experiences.
Overview
9
9
years of professional experience
Work History
Hospitality Manager
Firebirds International
Alpharetta, GA
10.2025 - Current
- Successfully completed Firebirds’ corporate leadership program, mastering all Front-of-House and Back-of-House operations and brand standards.
- Designed and implemented a Certified Trainer program that improved sales performance, increased per-person average (PPA), and elevated guest satisfaction metrics.
- Reengineered inventory procedures for bar and kitchen operations, improving inventory yields, reducing product loss by an estimated 15%, and increasing ordering accuracy.
- Developed labor forecasting templates in Axial Shift that reduced unnecessary labor hours while maintaining service standards during peak business periods.
- Directed community marketing initiatives and local partnerships that strengthened brand visibility and increased guest traffic.
- Coached and developed leadership teams through daily performance management, improving accountability, operational consistency, and employee engagement.
Hospitality Manager
Ted's Montana Grill
Cumming, GA
01.2024 - 11.2025
- Managed daily operations for a high-volume restaurant generating approximately $4.5M–$6M in annual sales, serving 350–500 guests daily while maintaining exceptional service standards.
- Supervised scheduling and labor management for 25–40 team members, consistently keeping labor costs within 1–2% of budget.
- Managed $20K–$32K in weekly food, beverage, and operating supply purchases, maintaining 95%+ inventory accuracy and minimizing product loss.
- Recruited, onboarded, and trained 35+ employees, reducing onboarding time by approximately 20% while strengthening team retention.
- Directed daily protein production and kitchen execution while maintaining 100% compliance with food safety and sanitation standards.
- Improved inventory and ordering systems, reducing food waste by approximately 12% and improving product availability during peak service periods.
- Leveraged guest feedback and coaching initiatives to increase guest satisfaction by an estimated 8–10%, driving stronger repeat business.
- Led seasonal menu rollouts and operational training with 100% on-time execution, ensuring consistent standards across all shifts.
Bar Manager / Restaurant Manager
Milton Tavern / Windward Tavern
Milton, GA
05.2019 - 01.2024
- Directed daily restaurant and bar operations for a high-volume independent concept generating an estimated $2M+ in annual sales.
- Managed, coached, and scheduled 20–30 employees, improving productivity while maintaining efficient labor utilization.
- Created seasonal cocktail programs and beverage promotions that increased premium beverage sales by an estimated 15–20%.
- Oversaw beverage purchasing, inventory controls, and vendor relationships, reducing liquor variance by approximately 10%.
- Resolved guest concerns with professionalism, maintaining high guest satisfaction and encouraging repeat business.
- Implemented structured staff training that improved service consistency, accelerated new-hire development, and strengthened overall team performance.
- Consistently exceeded beverage sales goals through strategic upselling and team coaching.
Bar Manager
Tam's Tupelo
Cumming, GA
03.2018 - 01.2020
- Managed all aspects of bar operations, including scheduling, inventory management, ordering, and guest relations.
- Controlled approximately $8K–$12K in weekly beverage inventory, improving inventory accuracy while reducing waste and product loss.
- Collaborated with distributor representatives to develop seasonal cocktail offerings that increased beverage revenue by an estimated 10–15%.
- Built efficient staff schedules that balanced guest demand with labor goals.
- Delivered exceptional guest recovery by resolving customer concerns quickly and professionally.
- Improved inventory management practices that enhanced profitability and maintained product availability.
Server / Bartender
Marlow's Tavern
Cumming, GA
04.2017 - 05.2018
- Delivered exceptional guest experiences in a fast-paced restaurant serving 300+ guests daily.
- Consistently ranked among top performers in beverage and menu upselling, increasing average guest checks.
- Promoted loyalty programs and restaurant events that increased guest participation and repeat visits.
- Maintained accuracy and efficiency during peak-volume shifts while delivering personalized hospitality.
- Developed strong guest relationships that contributed to repeat business and positive online reviews.
Education
Coursework toward Bachelor of Fine Arts - Accounting
University of Wisconsin–Milwaukee
Skills
- Restaurant Operations
- Assistant General Management
- Front & Back of House Leadership
- Team Development
- Hiring & Recruiting
- Staff Training
- Labor Management
- Scheduling
- Inventory Control
- Cost Management
- Food Safety & Sanitation
- Guest Experience
- Conflict Resolution
- Community Engagement
- Vendor Relations
- Menu Implementation
- Process Improvement
- Axial Shift
- QuickBooks
- Google Workspace
Timeline
Hospitality Manager
Firebirds International
10.2025 - Current
Hospitality Manager
Ted's Montana Grill
01.2024 - 11.2025
Bar Manager / Restaurant Manager
Milton Tavern / Windward Tavern
05.2019 - 01.2024
Bar Manager
Tam's Tupelo
03.2018 - 01.2020
Server / Bartender
Marlow's Tavern
04.2017 - 05.2018
Coursework toward Bachelor of Fine Arts - Accounting
University of Wisconsin–Milwaukee