Austin White
Kennesaw
Summary
Dynamic professional with a proven track record at Walmart, adept in online order processing and customer service. Excelled in enhancing performance through coaching, achieving high accuracy in order fulfillment, and streamlining operations. Skilled in product awareness and attention to detail, consistently surpassing quality goals.
Overview
12
12
years of professional experience
Work History
Online Digital Associate
Walmart
07.2020 - Current
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Tracked substitutions and informed customers of changes.
Machine Operator
Choice Savings
08.2013 - 04.2016
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Quickly shut down equipment in emergency situations following protocols.
Education
Associate of Science - Computer Science
Georgia Highlands College
Rome, GASkills
- Product awareness
- Attention to detail
- Online order processing
- Documentation and reporting
- Order coordination
- Verifying order accuracy
- Customer service
- E-commerce
- Route planning
- Hospitality and accommodation
Timeline
Online Digital Associate
Walmart
07.2020 - Current
Machine Operator
Choice Savings
08.2013 - 04.2016
Associate of Science - Computer Science
Georgia Highlands College
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