Adaptable professional with a diverse background in patient care and emergency communications. Known for strong stress tolerance and precision in clinical documentation, ready to leverage expertise to enhance patient safety and streamline operations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Hometown Pediatrics
04.2025 - 08.2025
Managed appointment scheduling, optimizing clinic flow and reducing patient wait times effectively.
Called and faxed pharmacies to submit prescriptions and refills.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Delivered comprehensive instruction on medical billing and coding practices, resulting in increased student proficiency.
Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
Communications Officer
Jackson County Emergency Medical Services
01.2025 - 03.2025
Monitored emergency communication systems, ensuring timely response to incidents and alerts.
Assisted in coordinating emergency response efforts among various agencies and departments.
Provided critical information to first responders, enhancing situational awareness during emergencies.
Adapted quickly to changing scenarios, demonstrating flexibility in a fast-paced environment.
Maintained up-to-date knowledge of local geography and resources, enabling efficient routing of emergency services to incident locations.
Communications Officer
Barrow County Emergency Services
12.2023 - 12.2024
Conducted routine checks on communication equipment, identifying and resolving technical issues promptly.
Documented incident reports accurately, maintaining clear records for future reference and analysis.
Improved communication between first responders and the public by providing accurate information during high-pressure situations.
Supported law enforcement efforts by promptly alerting officers to potential threats or hazards in their vicinity during active incidents.
Handled multiple emergency calls simultaneously, ensuring timely assistance for all callers in need.
Front Office Customer Care Specialist/Patient Services Representative at SEWICKLEY VALLEY PEDIATRICS/ UPMC CHILDREN'S COMMUNITY PEDIATRICSFront Office Customer Care Specialist/Patient Services Representative at SEWICKLEY VALLEY PEDIATRICS/ UPMC CHILDREN'S COMMUNITY PEDIATRICS