Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Receptionist
Georgia Skin Cancer & Aesthetic Dermatology
Watkinsville
03.2025 - Current
Greeted and assisted patients upon arrival at the dermatology clinic.
Managed multi-line phone system to schedule appointments effectively.
Maintained patient records and ensured accurate data entry in systems.
Handled patient inquiries and resolved concerns with professionalism and empathy.
Organized clinic materials and maintained a clean front office environment.
Collaborated with team members to optimize front desk operations daily.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Cashier
Lowes Home Improvment
Athens
02.2021 - 03.2025
Processed customer transactions efficiently at the checkout lane.
Assisted customers with product inquiries and store navigation.
Maintained accurate cash drawer and balanced daily sales.
Handled returns and exchanges according to store policy.
Educated customers about promotions and loyalty programs.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Barista
Dunkin' Donuts
Athens
10.2018 - 02.2021
Prepared and served coffee and beverages to customers efficiently.
Maintained cleanliness of workstations and dining areas throughout shifts.
Operated point-of-sale systems for processing customer transactions.
Collaborated with team members to ensure smooth operations during peak hours.
Followed company policies for food safety and sanitation standards diligently.
Prepared and served coffee, espresso drinks, blended coffees and teas.