Autumn Roberts
McDonough
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
JMC7 Transportation
06.2023 - 08.2025
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Communicated with drivers and personnel to coordinate timely deliveries.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Parts Driver
Peterbilt of Atlanta
09.2022 - 06.2023
- Responsible for professionally representing Peterbilt to customers and delivering them parts
- Acted as a liaison between the warehouse, sales team, and clients to ensure seamless communication throughout the supply chain.
- Facilitated smooth handover of auto parts to clients by verifying order details before departure from the warehouse facility.
- Ensured on-time deliveries, carefully managing schedules and adjusting routes based on traffic conditions.
Admin Assistant
Sherrell-Westbury Funeral Home
08.2016 - 09.2022
- Work service files including: obituaries, death certificates, honorariums, input software data, etc., and working through the file checklist
- Verifies info and works closely with Funeral Director
- Design & create stationery selected by the family
- Answering the phone and helping the person on the line
- Process payments and receipts, update ledger and billing info
- Work with insurance companies on the family's behalf
- General administrative duties (copy, fax, file, computer skills, take deliveries, etc.)
- Ensure and protect the confidentiality of our families
Education
Associates Degree - Mortuary Science
Gupton-Jones College
12.2021
Skills
- Proficient in organization
- Demonstrates empathy and compassion in interactions
- Thorough execution of tasks and guidelines
- Expertise in Microsoft Office
- Clear and articulate communication
- Quickly comprehends oral and written instructions
- Ensure accurate load delivery and payment processing
- Driver medical certification compliance
- Office administration
- Computer skills
- Data entry
- Customer service
Timeline
Administrative Assistant
JMC7 Transportation
06.2023 - 08.2025
Parts Driver
Peterbilt of Atlanta
09.2022 - 06.2023
Admin Assistant
Sherrell-Westbury Funeral Home
08.2016 - 09.2022
Associates Degree - Mortuary Science
Gupton-Jones College
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