Autumn Rogers
Cornelia
Summary
Customer service professional with proven track record in assisting clients and enhancing their experience. Known for reliability, adaptability, and collaborative approach in achieving team goals. Proficient in navigating various customer service platforms and maintaining positive attitude under pressure.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Teacher
Foundation Academy
Cornelia, GA
03.2022 - 01.2026
- Utilized educational technology tools to support interactive learning experiences in the classroom.
- Participated in professional development workshops to refine teaching strategies and stay current with educational trends.
- Designed and executed extracurricular activities that promoted social skills and teamwork among students.
- Mentored new teachers by sharing best practices and offering guidance on classroom dynamics and curriculum delivery.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Certified Clinical Medical Assistant
MedLInk
Demorest, GA
11.2024 - 06.2025
- Mentored junior medical assistants, fostering skill development and promoting teamwork within the clinic.
- Implemented process improvements to enhance efficiency in patient intake procedures and care delivery.
- Collaborated with healthcare providers to streamline communication regarding patient needs and treatment plans.
- Conducted quality assurance checks on medical supplies, maintaining inventory accuracy and availability for staff use.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Certified Clinical Medical Assistant
Northside Diagnostic Clinic
Gainesville, GA
06.2024 - 11.2024
- Administered patient care procedures, ensuring compliance with clinical protocols and standards.
- Assisted in managing electronic health records, enhancing data accuracy and retrieval processes.
- Coordinated patient scheduling and follow-ups, optimizing clinic workflow and reducing wait times.
- Educated patients on treatment plans, medications, and preventive care strategies to improve health outcomes.
Cosmetologist
All About Monroe
Demorest, GA
02.2022 - 06.2024
- Provided personalized consultations to assess client needs and recommend appropriate beauty treatments.
- Executed a variety of hair styling techniques, including cutting, coloring, and texturizing services.
- Maintained cleanliness and organization of workstations to ensure compliance with health and safety regulations.
- Developed strong client relationships through exceptional customer service and follow-up consultations.
Teacher
Providence Academy
Alto, GA
06.2020 - 01.2021
- Developed lesson plans aligned with curriculum standards to enhance student engagement and learning outcomes.
- Implemented classroom management techniques to foster a positive learning environment.
- Assessed student progress through regular evaluations and provided targeted feedback for improvement.
- Collaborated with parents and guardians to discuss student performance and address concerns effectively.
Server
Longhorn Steakhouse
Cornelia, GA
02.2019 - 02.2020
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Collaborated with kitchen staff to coordinate food preparation and presentation.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Processed customer transactions accurately using point-of-sale systems.
Ophthalmology Nurse
Walmart Vision Center
Cornelia, GA
01.2018 - 01.2019
- Assisted in patient assessments, ensuring accurate collection of medical histories and visual acuity measurements.
- Administered prescribed medications and eye drops, adhering to safety protocols and improving patient comfort.
- Educated patients on eye care best practices, enhancing understanding of treatment plans and follow-up procedures.
- Collaborated with ophthalmologists during examinations and procedures, facilitating efficient workflow in clinical settings.
- Maintained inventory of optical supplies, ensuring availability for patient needs and minimizing delays in service delivery.
- Provided compassionate support to patients, addressing concerns and promoting a positive experience at the Vision Center.
Personal Care Assistant
Family Care Inc
Athens, GA
03.2017 - 01.2018
- Assisted clients with daily living activities to enhance overall well-being.
- Provided companionship and emotional support to foster positive relationships.
- Implemented individualized care plans to meet specific client needs.
- Monitored health conditions and reported changes to healthcare professionals.
- Maintained a clean and safe environment for clients through regular housekeeping tasks.
- Coordinated transportation for medical appointments and community activities.
Education
Associate of Science - Registered Nurse
North Georgia Technical College
Clarkesville, GA01-2028
Graduate Certificate - Certified Clinical Medical Assistant
North Georgia Nursing Academy
Oakwood, GA04-2024
Master of Arts - Cosmetology
Georgia Institute of Cosmetology
Athens, GA03-2022
Skills
- Relationship building
- Critical thinking
- Attentive customer service
- Delivers exceptional customer service
- Customer service support
- Customer service leadership
Certification
CPR/ First aid.
Certified Clinical Medical Assistant.
Master Cosmetologist.
Languages
English
Native or Bilingual
Timeline
Certified Clinical Medical Assistant
MedLInk
11.2024 - 06.2025
Certified Clinical Medical Assistant
Northside Diagnostic Clinic
06.2024 - 11.2024
Teacher
Foundation Academy
03.2022 - 01.2026
Cosmetologist
All About Monroe
02.2022 - 06.2024
Teacher
Providence Academy
06.2020 - 01.2021
Server
Longhorn Steakhouse
02.2019 - 02.2020
Ophthalmology Nurse
Walmart Vision Center
01.2018 - 01.2019
Personal Care Assistant
Family Care Inc
03.2017 - 01.2018
Associate of Science - Registered Nurse
North Georgia Technical College
Graduate Certificate - Certified Clinical Medical Assistant
North Georgia Nursing Academy
Master of Arts - Cosmetology
Georgia Institute of Cosmetology