Autumn Brooke Day
Statham
Summary
Diligent communication officer with expertise in managing high-stress situations and providing critical assistance during emergencies. Proven track record of calm decision-making and effective communication under pressure. Demonstrated ability to coordinate with law enforcement and medical personnel, ensuring efficient response and public safety.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Emergency Communications Officer
Jackson County E-911
01.2025 - Current
- Worked effectively in fast-paced environments.
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
Emergency Communications Officer
Barrow County E-911
12.2023 - 12.2024
- Contributed to a positive work environment through effective teamwork and collaboration with fellow Emergency Communications Officers.
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
Certified Medical Assistant
Athens Spine Center
12.2019 - 04.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Supported optimal pain management for critically ill patients through careful assessment, administration of medications, and non-pharmacological approaches when appropriate.
- Improved patient outcomes through effective pain management strategies in both preoperative and postoperative settings.
Certified Medical Assistant
Northeast Georgia Medical Center
06.2019 - 12.2019
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Set up orthopedic fracture tables for casting procedures and applied variety of plaster and fiberglass casting, splints, braces, soft goods and skin and skeletal traction.
- Assessed patient comfort related to cast and splints and assisted with comfort measures.
- Prevented complications by closely monitoring patients'' conditions after surgery or injury, reporting any changes or concerns to supervising physician immediately.
Certified Medical Assistant
Medlink Georgia
02.2018 - 02.2019
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
Education
High School Diploma -
Winder Barrow High School
Winder, GA05-2015
Skills
- Public safety awareness
- Emergency management
- Critical thinking
- CPR and AED certification
- Vital sign monitoring
- Immunization administration
Certification
- Emergency Medical Dispatcher (EMD) - International Academies of Emergency Dispatch (IAED).
- Basic Telecommunicator Certification – National Emergency Number Association (NENA).
- CPR/AED Certification
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
Timeline
Emergency Communications Officer
Jackson County E-911
01.2025 - Current
Emergency Communications Officer
Barrow County E-911
12.2023 - 12.2024
Certified Medical Assistant
Athens Spine Center
12.2019 - 04.2020
Certified Medical Assistant
Northeast Georgia Medical Center
06.2019 - 12.2019
Certified Medical Assistant
Medlink Georgia
02.2018 - 02.2019
High School Diploma -
Winder Barrow High School
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