Ava Wills

• Conducted inspections of vacated units to evaluate repair needs prior to new occupancy.
• Led engaging property tours, showcasing amenities and providing essential information to prospective tenants.
• Monitored competition in local markets to track pricing trends and amenity offerings.
• Managed tenant relations effectively, enhancing satisfaction and streamlining service delivery.
• Assisted in compiling monthly reports including occupancy rates and delinquency statistics.
• Resolved tenant complaints swiftly while nurturing positive resident relationships.
• Responded promptly to inquiries using active listening techniques for effective problem resolution.
• Achieved recognition from management for exceptional customer service as noted in Google reviews.

• Engaged customers through door-to-door interactions to promote home services.
• Educated potential clients about service benefits and features effectively.
• Collected customer feedback to improve sales strategies and service offerings.
• Collaborated with team members to share insights and improve sales techniques.
• Explained the benefits of purchasing the product compared to competitors' offerings.
• Attended weekly team meetings to discuss sales strategies and targets.
• Assisted other sales representatives as needed.
• Developed a rapport with potential customers by engaging in friendly conversation.
• Ensured compliance with relevant laws and regulations related to door-to-door selling practices.
• Collaborated with team to develop effective, winning sales strategies.
• Studied geographic areas to identify potential buyers and increase door-to-door sales.
• Resolved customer complaints in an efficient manner while maintaining a positive relationship with them.

• Promptly answered phones to record and confirm reservations.
• Educated guests on daily specials and menu offerings.
• Assigned patrons to tables based on server rotation for optimal service.
• Accommodated guests with children and special needs, ensuring a comfortable dining experience.
• Maintained cleanliness standards in dining area, including wiping down tables after each seating.
• Assisted staff by serving food and beverages or bussing tables as needed.
• Arranged place settings with clean linens and tableware for incoming guests.

Spent weekends and summers at my grandmother's farm, Holly Rock, in Ellijay, Georgia, where I learned to ride horses, care for livestock, and assist with daily farm operations, instilling a strong work ethic and deep respect for nature. Assisted with preparations for Little Big Fella, a father-son camp hosted in Ellijay and founded by my dad; though I didn't attend the camp itself, I helped set up activities, organize supplies, and prepare the space to create a meaningful experience for others.