Avani Patel
Clarkesville
Summary
Multidisciplinary public health and healthcare professional with over 6 years of experience in clinical care, research coordination, and hospital-based operations. Experienced in supporting research activities, including study design, IRB submissions, participant recruitment, data collection, and results dissemination. Proficient in SAS, R, REDCap, and Epic, with strong knowledge of HIPAA compliance, IRB procedures, and human subjects research protection. Recognized for effective cross-functional collaboration, quality improvement support, and clear communication across clinical and administrative teams.
Overview
9
9
years of professional experience
Work History
Patient Service coordinator
WellStar Kennestone Hospital - PT Solutions
Cumming
08.2025 - Current
- Primary point of contact for patient intake, scheduling, and coordination of outpatient physical therapy services.
- Verify insurance eligibility, obtain authorizations, and ensure HIPAA-compliant documentation.
- Coordinate with physical therapists, physicians, and administrative teams to optimize patient flow.
- Maintain accurate patient records, referrals, and electronic medical records.
- Improve front-desk workflows by identifying scheduling gaps, and reducing delays in care.
- Educate patients on treatment plans, benefits, copays, and follow-up appointments to reduce no-shows.
Research Assistant
Movendi International
09.2023 - 12.2023
- Supported international public health research projects from study conceptualization through data analysis and dissemination.
- Conducted literature reviews, coded data, and created visual reports using R and Excel for diverse stakeholders.
- Participated in ethical research communications and ensured CITI-certified research practices were followed.
- Collaborated with teams on alcohol-related harm reduction campaigns using evidence-informed strategies.
Dentist/Lead Patient Care Coordinator
Smile Dental Clinic & Implant center
Anand
12.2016 - 07.2022
- Led coordination of patient care and oversaw accurate clinical recordkeeping and compliance with infection control protocols.
- Supervised staff on clinical operations, documentation standards, and patient communication.
- Managed scheduling systems, vendor coordination, and quality assurance practices aligned with healthcare regulations.
- Organized community outreach programs and educational campaigns on oral health and hygiene.
Education
Master of Public Health - Epidemiology & Biostatistics
City University of New York
New York (City), NY12-2024
Bachelor of Dental Surgery -
Gujarat University (College of Dental Sciences & Research Centre)
10-2016
Skills
- Patient intake, scheduling, referrals, and outpatient care coordination
- Insurance verification, eligibility review, and prior authorization management
- Epic EHR, electronic medical records, and HIPAA-compliant documentation
- Clinical and research compliance, IRB protocols, and informed consent processes
- Data analysis and reporting using SAS, R, Excel, & Redcap
- Literature review, protocol support, and research documentation
- Interdisciplinary collaboration with clinicians, therapists, and administrative teams
- Workflow optimization, appointment utilization, and quality improvement initiatives
- Patient education on treatment plans, benefits, copays, and follow-up care
- Microsoft Office Suite and Adobe Acrobat
Timeline
Patient Service coordinator
WellStar Kennestone Hospital - PT Solutions
08.2025 - Current
Research Assistant
Movendi International
09.2023 - 12.2023
Dentist/Lead Patient Care Coordinator
Smile Dental Clinic & Implant center
12.2016 - 07.2022
Master of Public Health - Epidemiology & Biostatistics
City University of New York
Bachelor of Dental Surgery -
Gujarat University (College of Dental Sciences & Research Centre)