Avery Kaleta
Cartersville
Summary
Motivated and detail-oriented computer science student with a 3.5 GPA, currently attending Chattahoochee Technical College for a software development scholarship. Proficient in Java, C#, HTML, and SQL with a strong passion for programming, problem-solving, and creating efficient software solutions. Bringing a proven history of exceptional customer service and team collaboration from previous roles.
Results-driven professional with solid background in delivering impactful solutions. Proven track record in fostering team collaboration and adapting to changing needs. Skilled in strategic planning, project management, and client relations. Known for reliability, strong analytical abilities, and excellent communication skills.
Experienced with managing diverse tasks and supporting team initiatives. Utilizes organizational skills and attention to detail to enhance operational efficiency. Track record of effective collaboration and problem-solving in fast-paced settings.
Overview
6
6
years of professional experience
Work History
Associate
Buc Ees
Calhoun, GA
03.2025 - Current
- Streamlined customer service processes to enhance guest satisfaction and operational efficiency.
- Trained and mentored new associates on company policies and procedures, fostering a collaborative environment.
- Developed inventory management practices to maintain optimal stock levels and reduce waste.
- Implemented training programs that improved staff performance and service delivery standards.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
Floor Associate
TJX Companies
Cartersville, GA
04.2023 - Current
- Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor
- Maintained store cleanliness, ensuring a welcoming environment for customers and improving overall shopping experience
- Processed transactions efficiently at checkout, ensuring accurate pricing and promoting a positive image of the store brand
- Handled customer returns and exchanges professionally, maintaining customer loyalty and satisfaction
- Demonstrated strong problem-solving skills by addressing customer inquiries or concerns quickly and effectively
- Provided exceptional customer service during high-traffic periods by managing lines effectively and maintaining a calm demeanor under pressure
Print and Marketing Associate
Staples
Cartersville, GA
01.2021 - 08.2023
- Coordinated art and graphics creation for effective merchandising
- Worked closely with customers to help them create documents
- Provided help to customers who were not familiar with technology help with their issues
- Trusted to run and close the Print and Marketing department with limited managerial supervision
- The Office Supply Superstore
- Company Overview: The Office Supply Superstore
Education
Bachelor's degree - Software Engineering Candidate
Chattahoochee Technical College
12-2025
Skills
- Problem-solving abilities
- Computer literacy
- Adaptability and flexibility
- Programming Languages: Java, C#, HTML, SQL
- Database Management
- Familiar with Remote Work through online courses
- Team collaboration
- Communication skills
- Organizational skills
- Software Development & Debugging
- Problem-Solving & Analytical Thinking
- Leadership qualities
- Customer interaction
- Workplace safety
- Cash handling
- Decision-making
- Complex Problem-solving
- Relationship building
- Courteous and professional
- Customer engagement
- Flexible schedule
- Oral communication
- Work Planning and Prioritization
- Issue resolution
- Performance improvement
Timeline
Associate
Buc Ees
03.2025 - Current
Floor Associate
TJX Companies
04.2023 - Current
Print and Marketing Associate
Staples
01.2021 - 08.2023
Bachelor's degree - Software Engineering Candidate
Chattahoochee Technical College