Dynamic patient services professional with proven ability to implement quality care standards. Strong attention to detail and compliance management skills contribute to effective patient engagement and team collaboration.
Overview
6
6
years of professional experience
Work History
Patient Services
Beautiful smiles
Atlanta
10.2022 - Current
Developed and implemented policies, procedures, and standards for patient services to ensure quality care.
Oversaw patient services for area and adjacent oversight for related clinical and administrative services.
Maintained professional relationships with vendors providing supplies or equipment related to patient services.
Actively participated in team meetings to discuss new policies or procedures related to patient services.
Charted all patient services in records with high accuracy.
Scheduler
Wellstar
Atlanta
02.2021 - 10.2022
Coordinated scheduling for multiple departments to optimize workflow efficiency.
Maintained accurate records of schedules and changes for reference and audits.
Assisted in developing standard operating procedures for scheduling processes.
Scheduled and confirmed appointments.
Developed and maintained scheduling procedures to ensure timely completion of projects.
Communicated schedule changes effectively throughout the organization when necessary.
Leasing Agent
Riverwood Townhomes
Riverdale
05.2019 - 03.2020
Conducted property tours, answered inquiries, and followed up with prospects to maximize occupancy.
Processed applications,verified income, ran backgroud and credit checks,and ensured compliance with Fair Housing laws
Prepared leases and renewal paperwork, maintaince organized resident files, and managed daily office operations
Assisted in rent collection, posted notices, and coordinated with maintaince for work orders
Marketed available units via online platforms and psysical sihnage to generate leads
Supported Community engagement efforts and provided excellent customer service to residents and prospects