Avery Williams
Louisville
Overview
12
12
years of professional experience
Work History
Patient Representative
East Ga Healthcare
Swainsboro
03.2025 - Current
- Provided customer service to patients by answering questions and addressing complaints.
- Greeted visitors and answered phones in a professional manner.
- Adhered to HIPAA regulations regarding the privacy of personal health information.
- Processed patient registration forms, collected fees, and issued receipts for services rendered.
- Conducted regular audits of patient files to ensure compliance with established standards.
- Maintained confidential patient records according to HIPAA guidelines.
- Utilized computer systems to track all incoming applications for registration purposes.
- Generated reports regarding patient demographics and financial status.
- Performed data entry tasks to update patient information in the system.
- Verified insurance coverage and eligibility for services.
- Greeted patients upon arrival and directed them to appropriate areas.
Teller & Head Teller
Citizens Bank Of Swainsboro
Swainsboro
08.2017 - 03.2025
- Maintained confidentiality of all customer records and information according to company policies.
- Maintained accurate records of all transactions and customer interactions.
- Identified opportunities to refer customers to other areas of the bank for additional services.
Registration Representative
Emanuel Medical Center
Swainsboro
10.2014 - 07.2015
- Performed accurate cash handling procedures for copayments, deposits, and other transactions.
- Scanned documents into EMR system; updated and maintained files according to established protocol.
Waitress & Hostess
Wears BBQ
Swainsboro
07.2013 - 03.2014
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Checked back with customers throughout meal service to ensure satisfaction.
- Bussed tables as needed during peak hours.
- Answered questions about menu items, ingredients, and pricing.
Education
High School Diploma -
Swainsboro High School
Swainsboro, Georgia05-2013
Accomplishments
- 2020 Teller of the Year in Emanuel County
- 2022 Teller of the Year in Emanuel County
Timeline
Patient Representative
East Ga Healthcare
03.2025 - Current
Teller & Head Teller
Citizens Bank Of Swainsboro
08.2017 - 03.2025
Registration Representative
Emanuel Medical Center
10.2014 - 07.2015
Waitress & Hostess
Wears BBQ
07.2013 - 03.2014
High School Diploma -
Swainsboro High School