A'yanna Langston
Duluth,GA
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments, and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Kroger
05.2024 - Current
- Increased customer satisfaction scores by 10%.
- Utilized POS system to handle customer cash and credit card transactions.
- Counted money in drawers at beginning and end of each shift.
- Answered product questions using knowledge of sales and store promotions.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Increased sales by 15% in the last quarter.
Education
Associate of Applied Science - Nursing
Southern Crescent Technical College
Griffin, GA05-2027
High School Diploma -
Fayetteville High School
Fayette, GA05-2024
Skills
- Order management
- Data verification
- Organizational drawer management
- Effective multitasking
- Point of sale management
- Data entry accuracy
- Strong attention to detail
- Effective time management
Accomplishments
- Increased customer satisfaction scores by 10%.
- Successfully resolved a difficult customer issue, leading to a positive resolution and customer retention.
- Improved team morale and collaboration, leading to increased productivity and efficiency.
Timeline
Customer Service Cashier
Kroger
05.2024 - Current
Associate of Applied Science - Nursing
Southern Crescent Technical College
High School Diploma -
Fayetteville High School
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