Support residents with activities of daily living (ADLs), including bathing, dressing, grooming, toileting, mobility, and feeding, while preserving dignity and promoting independence.
Monitor residents' physical and mental health status, promptly reporting any notable changes to the Wellness Director to ensure timely intervention and continuity of care.
Maintain accurate inventory levels of medical and wellness supplies, and coordinate replenishment in collaboration with the Wellness Director.
Coordinate shift coverage in response to unscheduled staff absences, contributing to seamless daily operations and resident care.
Assist in the development and maintenance of caregiver assignment schedules to ensure appropriate staffing and workload distribution.
Facilitate onboarding and orientation for new Wellness Associates, supporting their integration into the team and adherence to care standards.
Respond promptly and effectively to resident emergencies, providing basic first aid and arranging for appropriate medical follow-up when needed.
Support residents in maintaining a clean, organized living space and assist with light housekeeping duties when necessary.
Respond to call lights and resident requests in a timely and compassionate manner, ensuring prompt attention to individual needs.
Assist with personal laundry and clothing care per individual care plans and staff directives.
Support residents with meal planning, food service, and feeding assistance, enhancing mealtime experiences and nutritional intake.
Participate in and assist with recreational and therapeutic activities to foster engagement and community involvement.
Maintain accurate documentation and resident care records in accordance with organizational policies and procedures.
Organize and maintain resident files to ensure easy access and compliance with regulatory standards.
Complete a minimum of six hours of annual in-service training to remain current on best practices in senior care and wellness.
Perform other duties and responsibilities as assigned to support overall resident well-being and facility operations.
Direct Support Professional
capitol care
Lafayette
06.2021 - 05.2023
Assisted individuals with daily living activities, including bathing, dressing, grooming, and hygiene.
Aided in the development and implementation of individualized care plans, promoting skill development and independence.
Monitored and documented the health and well-being of individuals, administering medications and coordinating with healthcare providers.
Supported individuals in participating in community activities, fostering social connections, and encouraging engagement in recreational, educational, and vocational pursuits.
Advocated for the rights and needs of individuals, ensuring their voices were heard and respected.
Maintained accurate records of services provided, progress notes, and any changes in individuals’ conditions or behavior.
Responded to emergencies and crises, utilizing de-escalation techniques and contacting appropriate authorities when necessary.
Collaborated with families, caregivers, and other support staff to provide holistic and consistent care.
Administrative Assistant
LoveReigns Care LLC
Newark
03.2019 - 08.2021
Managed scheduling and coordinated meetings for senior staff.
Prepared and organized documents, ensuring confidentiality and compliance with company policies.
Assisted in the preparation of reports and presentations for internal and external stakeholders.
Maintained accurate filing systems and managed office supplies inventory.
Provided exceptional customer service to clients and visitors.
Security Officer
Allied Universal
Union
02.2017 - 05.2021
Conducted regular patrols of building’s interior and exterior to ensure safety and security.
Monitored and authorized entrance and departure of employees, visitors, and other persons.
Responded promptly to alarms, emergencies, and disturbances, taking appropriate action.
Provided exceptional customer service to residents and guests, addressing inquiries and assisting with needs.
Maintained accurate records of daily activities, incidents, and irregularities.
Followed established emergency and evacuation procedures, coordinating with law enforcement and emergency services when necessary.
Oversaw security systems, ensuring proper functioning of surveillance cameras, alarm systems, and access control systems.
Collaborated with building management and other staff to ensure a secure and pleasant environment.
Front Desk Agent
Christ For The World Charity
Newark
09.2014 - 08.2019
Client Interaction: Greeted and assisted clients, donors, and visitors, ensuring a friendly and professional experience.
Communication Management: Handled inbound and outbound calls, addressing inquiries and providing information.
Administrative Support: Managed appointment scheduling, maintained records, and handled correspondence.
Customer Service: Delivered exceptional service, resolved issues, and promoted the charity’s programs and services.
Process Improvement: Participated in refining front desk processes and attended training to enhance performance.
Mission Support: Supported charity events and fundraising efforts, and engaged clients with the organization’s mission.