Azalynn Garcia
The UPS Store
Winder
5
years of professional experience
Work History
Assistant Manager
- Greet customers upon arrival and assess their needs.
- Complete shipments, this includes gathering address information, package information(LxWxH), the weight and contents, and value of packages.
- Assisting customers from their vehicles with heavy packages.
- Transporting heavy packages through the store.
- Determine based on the specifics of the items to be shipped, the best parking service and box for a safe delivery.
- Answering emails regarding general questions about day to day operations.
- Communicate specifics for printing orders
- Pricing printing orders (all pricing is order specific)
- Resizing, printing, and cutting print orders to customers specified needs.
- Helping to design new logos, fliers and business cards.
- Managing the staffs and my own efficiency, time.
- Encourage positive customer service Interactions among staff.
- Support fellow employees in anyway possible to ensure a smooth work day for all.
- Making sure the business is always represented and conducted the way the owner would like it to be.
- At the end of the day making sure the store is properly closed down for the evening, and all prep work for the opening shift is completed.
- Diffusing tense situations with customers.
- Redirecting phone customers to the departments that are better suited to help, if I am unsure of the answer they may need.
- Retail Center Sales Associate
Server
11 Months- Welcome and seat customers upon arrival
- Maintain a pleasant & clean environment for dining customers
- Handle cash and card transactions
- Answer and take orders over the telephone
- Ensure daily tasks are completed
- Manage staff during evening dinner rushes
- Expo and food prep
Assistant Manager/Customer Service
4 Years 2 Months- Greet customers upon arrival
- Answer phone calls
- Prepare food/ prepare meals
- Service customers in product selection
- Use a register system
- Training new-hires
- Provide my team with consistent support and care
- Engage in polite conversations with regular and new customers
Publix bagger
3 Months- Assisted in sorting and packaging grocery items
- Provided light cheerful conversation with customers
- Assisted customers to their vehicle and assisted with loading groceries
- Daily store wide sweeping
- Weekly store wide deep cleaning
- Detailing and organizing isles to ensure easy access to groceries
Education
High school diploma
Skills
Customer Service
Assistant Manager Experience
POS
Sales
Cleaning Experience
Retail Sales
Food Preparation
Cooking
Host/hostess experience
Cash Handling
Shift Management
Food safety
Timeline
Server
Friends American Grill
10.2022 - 09.2023Read More
Publix bagger
Publix
10.2020 - 01.2021Read More
Assistant Manager/Customer Service
Blue Rooster Bakeshop and Eatery
08.2018 - 10.2022Read More
Discovery High School
High school diploma
Read More
Assistant Manager
The UPS Store
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