Azariah Harvey
Atlanta
Summary
Professional with strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.
Overview
16
16
years of professional experience
Work History
Executive Assistant
Houston Country Club
03.2022 - 12.2024
- Drafted professional emails by summarizing key information and action items.
- Coordinated schedules by managing calendars for multiple executives.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Took notes and dictation at meetings.
- Wrote reports, executive summaries and newsletters.
Personal Assistant
Imran Investments
03.2020 - 02.2022
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Supported executive in achieving goals by proactively anticipating needs and addressing concerns promptly.
- Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
Human Resources Administrator
XPO
02.2018 - 03.2020
- Reviewed employee handbooks to maintain relevance and clarity in company policies.
- Conducted employee engagement surveys to gather feedback and inform workplace improvements.
- Streamlined applicant tracking system to improve candidate communication and enhance recruitment experience.
- Implemented employee recognition programs to enhance motivation and productivity.
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
- Maintained accurate employee records through diligent documentation of personal information, job history, performance evaluations, and other relevant data.
Insurance Sales Agent
FREEWAY INSURANCE
01.2017 - 01.2018
- Responsible for insuring new vehicles & drivers
- Processed monthly payments & binding insurance policies
- Opening & closing duties
- Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
Lead Bartender/Trainer
Cheddar's Casual Café
04.2017 - 12.2017
- Opening bar duties as well as closing bar duties
- Cocktail & banquet room service as well
Waitress
California Pizza Kitchen
09.2016 - 04.2017
- Responsibilities: Include but not limited to opening, closing and splitting multiple tabs and tickets
- Assuring overall comfort of guests
Lifestyle Consultant/Receptionist
Massage Heights
05.2015 - 01.2017
- Responsible for being one of the key holders expected to properly open/close retreat
- Manage cash drawer
- Conducted thorough assessments of client needs, leading to more accurate recommendations and successful goal achievement.
- Completing and inputting clerical data & daily numbers and reporting it back to upper management daily
- Provide excellent Guest service
- Take charge of every Guest's Massage Heights experience
- Schedule new and return appointments based on Guest preferences
- Present Lifestyle Programs, Gift Certificates and retail products
- Meet and exceed sales goals
- Maintain 25% closing
- Set goals for retail, re-booking, elevations booking goals
- Create and maintain positive working relationships with Team Members
- Take pride and accountability in all aspects of the job
Lead Bartender/Trainer
Applebee's
06.2016 - 12.2016
- Responsibilities: Prepare alcohol or non-alcohol beverages for bar and restaurant patrons
- Interact with customers, take orders and serve snacks and drinks
- Assess customers' needs and preferences and make recommendations
- Mix ingredients to prepare cocktails
- Plan and present bar menu
- Check customers' identification and confirm it meets legal drinking age
- Restock and replenish bar inventory and supplies
- Stay guest focused and nurture an excellent guest experience
- Comply with all food and beverage regulations
Server Trainer/Server
Diablo Loco Richmond
07.2015 - 09.2016
- Responsibilities: Become affluent in alcohol
- Responsible for serving 15+ parties twice a week
- Providing information regarding happy hour specials, drinks and food
Waitress/Bartender
Prospect Park South
09.2015 - 01.2016
- Responsibilities: Selling reservations, tables, bottles and wristbands
- Starting tabs according to strict procedure and assuring customer's needs are met
- I was able to use my competitive spirit in order to assure not only mine, but the clubs nightly sales by selling as many sections & bottles as possible
Bartender/Waitress
Cheddar's
12.2014 - 07.2015
- Responsibilities: Responsible for all opening closing and side work
- Being thoroughly familiar with menu to assure satisfactory knowledge for the customer
- Routinely assigned to large parties of 15+
- Opening, closing and splitting multiple tabs and tickets
- Assuring overall comfort of guests
- Accomplishments: I learned so much about service being assigned to the largest parties ever and being solely responsible for their satisfaction
Lead Bartender/Trainer
51st State Tavern
04.2014 - 11.2014
- Responsibilities include but weren't limited to for all opening closing and side work
- Thoroughly familiar with meeting customer's needs to assure satisfactory experiences
- Routinely assigned to large parties of 15+
- Opening, closing and splitting multiple tabs and tickets
- Assuring overall comfort of guests
- Accomplishments: There were only 2 servers allowed to be on the floor at a time, so I learned how to work well under pressure
Server
Texadelphia
02.2014 - 04.2014
- Responsibilities: Assisted with food preparation when scheduled on opening shift
- Familiarized myself with entire menu to assist new customers in making choices that would be suitable to their particular taste, and that would inspire then to return
- Routinely assigned to large party areas due great attention to detail and my ability to exemplify courteousness and desire to provide top notch customer service
- Consistently paying close attention to diners and making sure they have a pleasant experience
- Entering orders and cashing out tickets also
Customer Service Assistant
Comprehensive Therapies & Services
05.2009 - 08.2009
- Responsibilities: Charged with duty of signing patients into proper therapist's roster and being their first experience of outstanding customer service to be received by the company
- Assisted in the catching up on delinquent filings as well as organization of storage facility
- Maintaining and stocking all waiting areas, kitchen and children's play area, and often tended to the children in the play area as well
Education
Bachelors of Science - Fashion Marketing
The Art Institute of Washington
Houston, TX01.2018
Skills
- Customer service
- Strong negotiation
- Product knowledge
- Executive support
- Office administration
- Scheduling
- Excel spreadsheets
- Schedule management
- Office management
- Information confidentiality
- File management
Timeline
Executive Assistant
Houston Country Club
03.2022 - 12.2024
Personal Assistant
Imran Investments
03.2020 - 02.2022
Human Resources Administrator
XPO
02.2018 - 03.2020
Lead Bartender/Trainer
Cheddar's Casual Café
04.2017 - 12.2017
Insurance Sales Agent
FREEWAY INSURANCE
01.2017 - 01.2018
Waitress
California Pizza Kitchen
09.2016 - 04.2017
Lead Bartender/Trainer
Applebee's
06.2016 - 12.2016
Waitress/Bartender
Prospect Park South
09.2015 - 01.2016
Server Trainer/Server
Diablo Loco Richmond
07.2015 - 09.2016
Lifestyle Consultant/Receptionist
Massage Heights
05.2015 - 01.2017
Bartender/Waitress
Cheddar's
12.2014 - 07.2015
Lead Bartender/Trainer
51st State Tavern
04.2014 - 11.2014
Server
Texadelphia
02.2014 - 04.2014
Customer Service Assistant
Comprehensive Therapies & Services
05.2009 - 08.2009
Bachelors of Science - Fashion Marketing
The Art Institute of Washington
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