Aziza Salmon
Atlanta,GA
Summary
Professional and reliable logistics worker with strong track record in handling packages efficiently and safely. Skilled in operating various equipment, maintaining accurate records, and ensuring timely deliveries. Strong focus on collaboration and adaptability, consistently meeting operational goals and contributing to team success. Known for dependability, problem-solving abilities, and effective communication in high-pressure environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Package Handler/ PT Sup/ BASE Specialist
UPS
04.2018 - Current
- Responsible for loading/unloading packages onto/off of appropriate trailer by scanning, lifting, carrying, pushing and pulling packages in a safe and efficient manner
- Trained in the areas of small sort, Irregs, Data Acquisition, and DMP
- Supervised DMP, and DA (managed employee’s timecards, delegated work assignments, responsible for Training, auditing, communicating and overseeing all DMP employees.)
- Dispatched workorders to resolve facility related issues using ITSM software
- Troubleshoot minor Conveyor issues before dispatching vendors
- Created SFR’s for sort impacting Incidents.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
Guest Service Manager
TAG Concepts Salons
09.2009 - 01.2020
- Performed general secretarial duties, including, scheduling, appointment set up, greeting guests
- Handled delicate situations, such as – customer requests, special needs and complaints
- Guide, motivate and develop the subordinate employees within the Human Resources Policy
- Resolved guest complaints effectively, demonstrating empathy and problem-solving abilities.
- Understood and implemented safety and emergency procedures.
Medical Assistant (externship)
Evergreen Primary Care
12.2013 - 03.2014
- Collected and documented vital signs, and chief complaints, and Performed EKG’s, injections, prepared labs and assisted doctor anyway that was asked of me
- Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing and schedule appointments
- Verifies patient insurance via phone or website and collects any necessary co-pays for services
Sales Associate/ Assistant manager
Wet Seal
10.2012 - 12.2013
- Manage store regarding customer service, maintenance, cashier and sales
- Lead and support an employee-engaged culture
- Communicates with Store Manager concerning any problems or issues
Education
Medical Assistant Certification -
Everest Institute
Norcross, GA01.2013
HS Diploma -
South Gwinnett HS
Snellville, GA01.2009
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Data Entry
- Leadership
- Detail oriented
- Interviewing
- Google Docs
- Hazmat processing
- SMC
- TEAMS
- Maximo
- SI7/ CBRE
- ITSM
- Team collaboration
- Warehouse safety
- Loading and unloading
- Workplace cleanliness
- Label reading
- Maintaining equipment
- Record keeping
- Report filing
- Problem-solving
- Willing to learn
- Critical thinking
- Decision-making
- Verbal and written communication
- Health and safety compliance
- Gathering information
- Task delegation
- Conflict resolution
- Policy implementation
- Key performance indicators
- Emergency response
- Clear communication
- Vendor management
- Regulatory compliance
Certification
- Hazmat Certified, 01/01/19
- Pito Certified, 01/01/18
- Medical Assistant Certification, 01/01/13
Timeline
Package Handler/ PT Sup/ BASE Specialist
UPS
04.2018 - Current
Medical Assistant (externship)
Evergreen Primary Care
12.2013 - 03.2014
Sales Associate/ Assistant manager
Wet Seal
10.2012 - 12.2013
Guest Service Manager
TAG Concepts Salons
09.2009 - 01.2020
Medical Assistant Certification -
Everest Institute
HS Diploma -
South Gwinnett HS
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