Bailey Woods
Perry
Summary
Versatile and achievement-oriented professional with a background at Publix, adept in precision cutting and customer service. Demonstrated expertise in workplace safety and problem-solving, enhancing operational efficiency and client satisfaction. Proven ability in training teams and improving service standards, contributing to repeat business and safety excellence.
Overview
6
6
years of professional experience
Work History
Meat Cutter
Publix
07.2023 - Current
- Cut meats to customer specifications and answered questions about specialty products.
- Followed all food safety regulations to maintain a safe work environment for both employees and customers.
- Maintained a clean and organized workspace for maximum productivity and safety.
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
- Continuously sharpened knives and maintained equipment for optimal cutting performance.
- Enhanced meat product quality by implementing proper cutting techniques and adhering to sanitation standards.
- Assisted customers with selecting the best cuts of meat for their desired recipes, resulting in satisfied clients.
- Exhibited excellent communication skills when addressing customer inquiries or concerns promptly, resulting in repeat business.
- Educated customers on different cuts of meat and cooking techniques, enhancing their overall experience.
- Trained new employees on proper techniques, company policies, equipment usage, ensuring consistent product quality across the team.
- Performed meat inspections and checked temperature environment to maximize food safety.
- Increased efficiency with expert use of various cutting tools, including knives, saws, and cleavers.
Customer Service Staff Member
Publix
08.2019 - 07.2023
- Managed high call volume while maintaining a professional demeanor, ensuring timely assistance for all customers.
- Trained new hires on company procedures and best practices for handling customer inquiries efficiently and effectively.
- Developed rapport with customers through friendly communication, building trust in the brand and promoting loyalty.
- Ensured strict adherence to organizational policies regarding privacy, security, and overall customer safety during all interactions.
- Resolved issues for improved customer relations, utilizing active listening and empathy during interactions.
- Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Fielded customer questions regarding available merchandise, sales, current prices, and upcoming company changes.
Commercial Roofer
Wisekal Architectural Designs
01.2021 - 01.2022
- Optimized workflow by organizing tools and equipment efficiently at job sites.
- Worked with metal roofing systems.
- Completed routine maintenance tasks, prolonging the lifespan of various commercial roofs.
- Adhered to all safety practices for personal and team protection.
- Increased project efficiency by implementing effective roofing materials and techniques.
- Removed and disposed of old roofing materials.
- Repaired leaks in tin, copper and shingle roofs.
Education
Associates In Biology - Human Biology
Georgia Military College
Warner Robins, GA05.2022
Skills
- Cutting speed
- Deboning techniques
- Workplace safety
- Supplies maintenance
- Band saw
- Retail cuts
- Precision cutting
- Customer service abilities
- Management
- Salesmanship
- Hand-eye coordination
- Safety practices
- Machinery maintenance
- Basic math
- Weight calculations
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Reading a tape measure
Timeline
Meat Cutter
Publix
07.2023 - Current
Commercial Roofer
Wisekal Architectural Designs
01.2021 - 01.2022
Customer Service Staff Member
Publix
08.2019 - 07.2023
Associates In Biology - Human Biology
Georgia Military College
Similar Profiles
Nicole Dianna FoxNicole Dianna Fox
Customer Service Associate at PublixCustomer Service Associate at Publix
Darren FreemanDarren Freeman
Grocery Clerk at PublixGrocery Clerk at Publix
Gabriel ArberGabriel Arber
Stocker at PublixStocker at Publix