Balamurugan Selvaraj

Client Name : CNA Insurance

Project Description : Enterprise PolicyCenter as the core environment for Commercial LOBs, inclusive of multiple upstream and downstream systems.

• Coordinated with cross-department teams like QA, DevOps, and Support to ensure seamless end-to-end software delivery process.
• Implemented continuous integration and deployment strategies for faster release cycles and improved application reliability.
• Maintained close communication with clients throughout project life cycles for accurate progress reporting and prompt issue resolution.
• Increased application stability by regularly monitoring performance metrics, addressing bottlenecks proactively to minimize downtime occurrences.
• Mentored junior developers, providing guidance and support to accelerate their professional growth.

Client Name : United Services Automobile Association (USAA)

Project Description : Umbrella Modernization product, enhancing applications for Policy Center Cloud version as the core environment for Personal Umbrella LOB, inclusive of multiple upstream and downstream systems.

• Participated at Program Increment Planning (PIP) for finalizing features/ stories for development team and provided estimates for each PI.
• Designed and maintained integrated requirement traceability matrices to verify development performance consistency across teams and projects.
• Proposed and Implemented functionalities to help Business for identifying list of open transactions such as Pre-empted Policy Changes, Cancellations and Renewals in PolicyCenter Administration screen.
• Implementation of Change Requests/ Feature development for enhancing existing functionalities.
• Supporting team in resolving complex issues in coding and deployment.

Client Name : Kemper Specialty Insurance

Project Description : KCAT, Building the software applications for Non-Standard Auto “NSA” insurance program for Commercial Auto Line of Business.

• Attending requirement gathering sessions with Business and understanding business requirements and deciding architectural solutions for development.
• Providing estimates for development of Commercial Auto LOB implementation on top of existing Personal Auto LOB.
• Discussions with Architecture team to work on design and implementation of Complex stories and integration services.
• Sprint plan discussions with Business Analyst team.
• Onshore Development lead by assigning the configuration and integration development tasks including, writing transformation logic, establishing handshake mechanisms, consuming & publishing the webservices and getting the changes delivered on time with quality standards by conducting the quality check & code review meetings.

Client Name : Kemper Specialty Insurance

Project Description : K2 Auto, Building the software applications for Non-Standard Auto “NSA” insurance program like Guidewire’s policy administration system (Policycenter 10.0) and customer & agent engagements.

• Analyzing requirements, creating required Data model changes and reviewing with Data Governance team for approval.
• Worked on Configuring PCF, Enhancement, Entities, Type lists based on requirements depending on line of business.
• Configuring Coverages, Coverage Terms, Modifiers in Product Designer.
• Implementing GW Business and validation rules as per client requirement.
• Implementing Form Patterns and corresponding rules.
• Leading offshore development team by assigning configuration user stories and getting changes delivered on time with quality standards by conducting quality check & code review meetings

Client Name : Kemper Specialty Insurance

Project Description : Preferred Conversion, Building the Legacy applications for Policy Center 8.0.8 as the core environment for Personal Auto and Homeowners LOB, inclusive of multiple upstream and downstream systems.

• Implementing validation rules specific to Conversion requirements.
• Implementing Policy Forms and configuring state-wise and country-wide business rules.
• Defect Fixing and code deployment. Unit testing coded solution.
• Ensuring code build are adhere to standards of Guidewire with help of Core tool and using code narc plugin.

Client Name : The Hartford Insurance

Project Description : Hartford is a leading insurer in USA. It offers workers' compensation, auto, property, general and professional liability insurance. Hartford is using ClaimCenter for managing Claims.

• Requirement gathering and Requirement analysis of new Coverage’s.
• Design to implement addition of Coverage’s.
• Configuring Product model changes, and Integration level changes.
• Special handling in Policy Retrieve service to accommodate appearance of few coverages as both Property and Liability LOB’s.
• Addition and modification of new Endorsement forms to existing Coverage’s.
• Unit testing and documentation with full flow of claim creation through issuing payments for all new Coverage’s.
• Integration testing to verify Coverage information flows to external systems.
• Handling all levels of defects during QA testing (if any)
• Coordinating with Onsite team and other teams, daily check point meeting.
• Making ready for Project to GoLive by merging Developed code to Code base and following up with required teams during Live.
• Providing Warranty support after GoLive of Project.