Dynamic and dependable, with a proven track record at Panther Dining for enhancing customer satisfaction and streamlining administrative tasks. Excelled in leadership roles, demonstrating strong organizational skills and a knack for data organization. Proficient in Python and C++, I bring a blend of technical expertise and interpersonal skills to drive success and innovation.
Overview
2
2
years of professional experience
Work History
Student Assistant
Panther Dining
02.2024 - 12.2024
Provided excellent customer service to students and people at the register.
Assisted and trained new comers to an provided supportive service to students.
Arranged and attended volunteering service for the Convocation program (Graduation Ceremony) in spring 24.
Student Services Assistant
Courtyard
02.2024 - 11.2024
Participated in ongoing professional programs, staying current on trends in higher education and best practices for serving catering service to the diverse student populations.
Assisted in the planning of commencement ceremonies, ensuring a memorable experience for graduates and their families.
Customer Service Representative
Grameen Phone Customer Care
01.2023 - 08.2023
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts in the phone company.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Responded to customer requests for products, services, and company information.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
Bachelor of Science - Computer Science
Georgia State University
Atlanta, GA
05-2028
Skills
Data organization
Leadership qualities
Strong organization
Administrative tasks
Student engagement
Computer and Microsoft office skills
Strong work ethic and dependable
Flexible work schedule
Coding
Python and C
Extra-Curricular Activities
I have participated in a various extracurricular activities that have helped me developing my leadership, critical thinking and teamwork. As a scout I honed my ability to work corroboratively in challenging environment. I have also participated in volunteer works for saving life and distributing necessaries during Flood in my country Bangladesh. Moreover I have also competed in debate championship which enhanced my public speaking.
Interests
Enjoy participating in [activity] for overall physical and mental well-being
Volunteering
Sharing travel tips, recommendations, and insights with fellow enthusiasts
Cooking
Music
Youth Development Programs
I enjoy helping others and giving back to the community
Volunteer Travel
Knitting and Crocheting
DIY and Home Improvement
I enjoy sketching and drawing, which helps improve my creativity and attention to detail
I like working with my hands and fixing things
Web Development and Design
Camping
Drawing and Painting
Timeline
Student Assistant
Panther Dining
02.2024 - 12.2024
Student Services Assistant
Courtyard
02.2024 - 11.2024
Customer Service Representative
Grameen Phone Customer Care
01.2023 - 08.2023
Bachelor of Science - Computer Science
Georgia State University
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