Basilia Baldazo Del Abra
Lilburn
Summary
Detailed-oriented professional with +7 years of experience in the medical field. Proven knowledge of conflict resolution, customer service, and back office operations. Aming to leverage my skills to successfully fill the medical assistant role and to continue to grow.
Overview
9
9
years of professional experience
Work History
Medical Assitant
Metroderm
Lilburn
07.2023 - Current
- Assist physicians during patient examinations and procedures.
- Collect and record patient medical histories accurately.
- Prepare examination rooms and ensure cleanliness and organization.
- Administer medications as directed by healthcare providers.
- Keep examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assist physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administer injections, medications and treatments as directed by the physician.
- Document notes during patient visits in EMR system under supervision.
- Collect samples from patients for laboratory testing purposes.
- Clean and maintain medical equipment following procedures and standards.
- Educate patients about medications, procedures and physician's instructions.
Medical Scheduler
ENT of GA
Decatur
05.2017 - 07.2023
- Scheduled patient appointments efficiently using electronic health record systems.
- Coordinated with healthcare providers to optimize patient flow and scheduling.
- Communicated appointment details clearly to patients and medical staff.
- Assisted in training new staff on scheduling software and procedures.
- Answered incoming calls from patients inquiring about their upcoming appointments or requesting changes to existing ones.
- Processed payments and updated accounts to reflect balance changes.
- Followed up with patients and confirmed appointments.
- Greeted patients and guests upon entering lobby areas.
- Created and maintained patient medical records, ensuring accuracy and compliance with regulations.
- Provided feedback on areas needing improvement within office operations in order to increase efficiency.
- Instructed patients regarding how to prepare for appointments.
- Routed calls and correspondence to appropriate medical staff.
- Maintained confidentiality of patient information in compliance with HIPAA regulations.
- Schedule appointments for Spanish peaking patients
- Assist Spanish speaking patients with interpreting any questions during their visits
Education
Medical Assistant Certification
Clinical Skills And Training Center
College Park, GA06-2023
Spanish/English Medical Interpreter
UGA
Athens,GA02-2017
Skills
- Electronic medical records
- Patient care assistance
- Vital signs measurement
- Medication administration
- Sample collection
- Appointment scheduling
- Scribe
- CPR
- Compliance with HIPAA and OSHA
- Bilingual support
- Attention to detail
- Patient education
Languages
Spanish
Professional
Timeline
Medical Assitant
Metroderm
07.2023 - Current
Medical Scheduler
ENT of GA
05.2017 - 07.2023
Medical Assistant Certification
Clinical Skills And Training Center
Spanish/English Medical Interpreter
UGA