Basilio Cuello Matos
Fayetteville,GA
Summary
Dynamic professional with a proven track record at Tubelite Company Inc., excelling in warehouse safety practices and fostering team collaboration. Leveraged analytical thinking and pallet jack expertise to enhance order fulfillment efficiency, achieving notable customer satisfaction. Demonstrates exceptional problem-solving and organizational skills, contributing to significant process improvements. Successfully implemented streamlined processes to enhance efficiency and accuracy. Demonstrated leadership in training team members and ensuring compliance with safety standards.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shipping and Receiving Lead
Tubelite Company Inc. -
10.2019 - 05.2022
- Ensured timely delivery of products by closely monitoring shipments and addressing any potential delays.
- Stacked and stored pallets at end of shift to keep warehouse clean and organized.
- Pulled, verified, and packaged items for shipment.
- Led the shipping and receiving team in consistently meeting performance targets, contributing to overall company growth and success.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Improved warehouse organization for faster order fulfillment, resulting in increased customer satisfaction.
- Addressed customer inquiries regarding shipment status promptly and professionally, enhancing overall customer service experience.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Processed required paperwork to expedite handling of shipped and received goods.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Handled day-to-day shipping and receiving overseeing more than 1500 packages per day.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
WAREHOUSEMAN,
PLY GEM WINDOWS
08.2018 - 05.2019
- Improved accuracy in order picking through meticulous organization and attention to detail.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Assisted in the development of a more efficient warehouse layout, maximizing space utilization while maintaining accessibility for workers and equipment.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Collaborated with team members to meet daily productivity goals and complete tasks on time.
- Inspected equipment and used troubleshooting approaches to keep machines operational.
- Assisted warehouse manager with during busy periods, developing new skills while boosting warehouse efficiency.
- Followed verbal and written instructions to properly move and ship products.
- Ensured safety compliance, conducting routine inspections and addressing potential hazards.
- Managed warehouse operations and verified proper shipment procedures.
Saute Cook
TGI Fridays
04.2017 - 07.2018
- Covered, dated, rotated and properly stored food items to preserve quality and freshness.
- Organized server tickets to expedite food orders.
- Sauteed and seasoned meats, pastas and vegetables to customer taste preference.
- Maintained neat appearance and clean uniform to project professionalism to customers.
- Prepared sauces and garnishes to complement sauteed menu items.
- Set up and maintained saute station to facilitate kitchen operations.
- Adhered to safety procedures for operating and cleaning kitchen tools and machinery to avoid injury.
- Notified kitchen manager of shortages to maintain inventory.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Maintained smooth and timely operations in preparation and delivery of meals.
- Monitored food quality and presentation to maintain high standards.
- Prepared and cooked meals according to recipes and customer specifications.
- Prepared food items in compliance with recipes and portioning control guidelines.
Handyman Assistant
Nice Apartments
01.2017 - 05.2017
- Assisted in painting interior/exterior surfaces for a refreshed appearance that exceeded client expectations.
- Upheld a clean working environment throughout each job site visit, promoting professionalism and respect for clients'' spaces.
- Utilized power tools safely, enabling efficient completion of various construction-related tasks while minimizing risk of injury or damage to property.
- Demonstrated strong problem-solving skills when faced with complex repair challenges, leading to satisfactory results for customers.
- Assisted in completing major renovation projects, resulting in timely and high-quality outcomes for clients.
- Completed minor electrical repairs, contributing to enhanced home functionality for clients.
- Enhanced the efficiency of repair jobs by maintaining a well-organized workspace and proper inventory of tools and materials.
- Maintained positive relationships with clients, communicating effectively about project progress and expectations throughout engagements.
- Conducted thorough clean-up processes after each project, ensuring client satisfaction and a polished final product.
- Performed routine plumbing fixes, preventing potential water damage and costly repairs for homeowners.
- Installed cabinets and shelving units in homes and offices to provide additional space and organization.
- Collaborated with lead handyman to plan and execute routine maintenance tasks, ensuring optimal performance of household systems.
- Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Installed lighting fixtures to improve lighting and increase energy efficiency.
- Re-caulked and sealed windows doors and siding to prevent drafts and air leaks and minimize energy costs.
- Removed and repaired carpet and wood flooring.
- Assembled and installed new furniture for client's living room to improve comfort and and functionality.
- Prepared for new painting by removing previous materials with seam-cleaning, sandblasting, scraping, and sanding.
- Operated variety of power tools and hand tools.
- Painted walls, ceilings and other surfaces.
- Maintained tools and equipment in good working condition.
- Followed safety protocols on job sites.
- Installed new equipment in multiple customer locations.
- Answered customer questions and helped resolve various concerns.
Education
High School Diploma -
Liceo Lilia Portalatin Sosa Prepara
Dominican Republic 06-2013
Skills
- Warehouse Safety Practices
- Timely Freight Handling
- Skilled in Operating Pallet Jacks
- Labeling Quality Assurance
- Customer service
- Microsoft dynamics 365
- Time management
- Task prioritization
- Multitasking
- Organizational skills
- Active listening
- Analytical thinking
- Problem-solving
- Multitasking Abilities
- Decision-making
- Team building
- Teamwork and collaboration
Certification
- Hazardous Materials Certification (HazMat) - Department of Transportation (DOT).
- Warehouse Safety Principles Certificate – National Safety Council.
- [State] Driver's License
- Forklift Certification
Languages
Spanish
Native or Bilingual
Timeline
Shipping and Receiving Lead
Tubelite Company Inc. -
10.2019 - 05.2022
WAREHOUSEMAN,
PLY GEM WINDOWS
08.2018 - 05.2019
Saute Cook
TGI Fridays
04.2017 - 07.2018
Handyman Assistant
Nice Apartments
01.2017 - 05.2017
- Hazardous Materials Certification (HazMat) - Department of Transportation (DOT).
- Warehouse Safety Principles Certificate – National Safety Council.
- [State] Driver's License
- Forklift Certification
High School Diploma -
Liceo Lilia Portalatin Sosa Prepara
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