Baylee Kelley
Acworth,GA
Summary
Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager
Dalton State Bookstore
04.2023 - 07.2025
- Recruited and trained new employees to meet job requirements.
- Managed payroll and time and attendance systems.
- Assisted students with their textbooks and their student aid accounts.
- Managed store inventory and textbook inventory.
- Handled in-person and telephone requests for information and materials.
- Resolved customer inquiries and complaints.
- Managed cash handling procedures, ensuring compliance with company policies.
Brand Ambassador
Give Me a 5
09.2021 - 01.2023
- Assisted with creating digital advertisements for various online platforms.
- Communicated with customers about what they wanted to see in the store.
- Helped with checking customers out.
- Helped run multiple departments: liquidation, clothing, and food.
- Collaborated with marketing team to create engaging social media content promoting brand initiatives.
File Clerk
Shaw Industries
05.2020 - 08.2020
- Scanned or read incoming materials to determine classification or filing.
- Reviewed files to check for complete and accurate information.
- Developed spreadsheets utilizing Microsoft Excel.
- Managed and organized physical and digital filing systems for easy access and retrieval.
Education
Associate of Science - Environmental Science
Dalton State College
Dalton, GA12-2024
Skills
- Customer service and engagement
- Money handling
- Team leadership
- Filing management
- Organizational skills
- Social media management
- Decision-making
- Problem-solving skills
Certification
- Excel - Georgia Southern University
Timeline
Assistant Manager
Dalton State Bookstore
04.2023 - 07.2025
Brand Ambassador
Give Me a 5
09.2021 - 01.2023
File Clerk
Shaw Industries
05.2020 - 08.2020
Associate of Science - Environmental Science
Dalton State College
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