Bayleigh Segers
Canton,GA
Summary
Dynamic Front of House Team Member at Chick-fil-A, recognized for enhancing customer satisfaction through exceptional service and effective complaint resolution. Skilled in money handling and greeting guests, I fostered a welcoming atmosphere that encouraged repeat business and informed menu recommendations tailored to individual preferences.
Overview
3
3
years of professional experience
Work History
Front of House Team Member
Chick-fil-A
12.2023 - Current
- Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
- Handled customer complaints professionally and efficiently, resulting in increased repeat business.
- Exhibited strong knowledge of menu offerings, enabling informed recommendations that catered to individual guest preferences.
- Established welcoming atmosphere by greeting each guest warmly.
Customer Service Representative
Big Springs Pumpkin Farm
10.2022 - 10.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
Education
High School Diploma -
Creekview High School
Canton05-2025
Skills
- Greeting guests
- Order taking
- Cleanliness
- Money handling
- Special requests handling
- Promoting specials
- Phone etiquette
- Professional appearance
- Training and mentoring
Languages
Spanish
Limited Working
Timeline
Front of House Team Member
Chick-fil-A
12.2023 - Current
Customer Service Representative
Big Springs Pumpkin Farm
10.2022 - 10.2024
High School Diploma -
Creekview High School
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