Brenda Sanchez Lozano
Buford
Summary
Dynamic Insurance Agent with GlobeLife Liberty National, renowned for enhancing client satisfaction through personalized insurance solutions and exceptional customer service. Skilled in policy writing and client retention, I effectively foster trust and loyalty while navigating complex insurance markets, ensuring clients receive optimal coverage tailored to their needs.
Overview
1
1
Certification
Work History
Insurance Agent
GlobeLife Liberty National
10.2024 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Negotiated contracts and terms of sale with potential customers.
- Researched and identified potential new markets.
Education
High School Diploma -
South Forsyth High School
Cumming05-2017
Skills
- Customer service
- Licensed insurance agent
- Professionalism and ethics
- Quotes and sales
- Customer follow-up
- Client retention
- Life insurance
- Policy writing
- Health insurance
- Critical thinking
- Policy Knowledge
- Insurance policy sales
Certification
Life and Health Insurance License
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Insurance Agent
GlobeLife Liberty National
10.2024 - Current
High School Diploma -
South Forsyth High School
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