Beau Rasnick
Atlanta,GA
Summary
Manager with 20+ years of experience in client relations for multiple outlets of landscaping. Ideally suited to manage and prioritize opportunities to enhance client relations, accelerate decision-making process and grow revenues through increased utilization. Keenly equipped to provide tactical leadership, optimize processes and execute plans for completion.
Overview
21
21
years of professional experience
Work History
Client Relations Manager
Crabapple Landscapeexperts
04.2021 - Current
- Heavy focus on client relations and retention
- Manage a 2.1M book of business (average of 65-75 communities)
- Lead strategic planning and execution of community goals to enhance property value
- Work hand in hand with our operations and enhancement teams to make sure we meet and exceed expectations
Landscape Market Manager
BrightView Landscapes
08.2017 - 04.2021
- Created and sustained successful client relationships to ensure customer retention.
- Presented site enhancement ideas to clients, gathered referrals, and developed accurate estimates for new & existing clients within margins that supported company’s financial goals.
- Ensured proper execution of client’s landscape requests through effective management of 35 contractor crews across 300 sites in the Atlanta, South GA, and Southeast SC area.
General Manager
Evergreen Sod & Landscape Company
10.2015 - 09.2017
- Effectively managed all operation and administrative functions to include customer communications, purchasing, equipment maintenance oversight, inventory, AR/AP, and payroll.
- Handled the recruitment, hiring, training, and development of personnel as well as ensuring company’s safety and quality guidelines were being followed.
Bar Manager
Tin Lizzie’s Cantina
01.2005 - 01.2015
- Coordinated the setup of special events, promoted upcoming bar events, and recruited/hired/trained all bar staff.
- Adhered to all state liquor regulations to ensure a safe & positive atmosphere for diners and guests.
General Manager
Candler Park Golf Course w/ American Golf Corporation
08.2006 - 05.2007
- Ensured the golf course, clubhouse, grounds, and equipment were all properly maintained.
- Lead strategic planning and execution of shop goals to enhance profitability, productivity, & efficiency of club operations.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Assistant Superintendent
North Fulton Golf Course w/ American Golf Corporation
02.2004 - 08.2006
- Instructed team members in grounds keeping practices to include lawn cultivation, pruning, & grounds design.
- Managed daily plans according to weather, staffing levels, & client needs to maintain excellent client satisfaction and adherence to timelines.
Education
Bachelors - Plant Science & Landscape Systems
The University of Tennessee
Knoxville, TN12-2003
Skills
- Staff training
- Project management
- Customer retention
- Microsoft Office Suite
- Account management
- CRM software
- Report generation
- Conflict resolutions
- Key performance indicators
- Client education
- Customer relations
- Training and mentoring
- Team building
- Schedule management
- Sales proficiency
Section name
LinkedIn - https://www.linkedin.com/in/beau-rasnick-7649a320/
Timeline
Client Relations Manager
Crabapple Landscapeexperts
04.2021 - Current
Landscape Market Manager
BrightView Landscapes
08.2017 - 04.2021
General Manager
Evergreen Sod & Landscape Company
10.2015 - 09.2017
General Manager
Candler Park Golf Course w/ American Golf Corporation
08.2006 - 05.2007
Bar Manager
Tin Lizzie’s Cantina
01.2005 - 01.2015
Assistant Superintendent
North Fulton Golf Course w/ American Golf Corporation
02.2004 - 08.2006
Bachelors - Plant Science & Landscape Systems
The University of Tennessee
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