Beau Ritter
Atlanta
Summary
Analytical and results-driven operations leader with 10+ years of multi-unit management experience overseeing high-volume restaurant operations, financial performance, labor optimization, and team development. Bachelor’s degree in Mathematics with strong quantitative and problem-solving skills. Proven ability to analyze KPIs, improve operational efficiency, manage cross-functional teams, and drive business performance through data-informed decision-making. Seeking to transition into an Operations Analyst or Business Analyst role.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
Work History
Division Manager
Waffle House, Inc.
Atlanta
01.2020 - Current
- Oversaw operations across 6 restaurant locations generating approximately $8M-$10M in annual revenue.
- Managed and developed 2 District Managers, 6 General Managers, and more than 120 frontline employees across multiple high-volume locations.
- Analyzed operational KPIs including sales, food/operating cost, staffing, customer satisfaction, and profitability to identify performance trends and operational opportunities.
- Improved labor efficiency through scheduling optimization and workforce planning strategies aligned with sales demand.
- Conducted operational reviews and implemented corrective action plans for underperforming locations.
- Partnered with senior leadership to execute operational initiatives, improve consistency, and support business growth objectives.
- Led hiring, onboarding, coaching, and performance management initiatives for management teams and frontline staff.
- Maintained operational compliance, quality standards, and customer experience metrics across all assigned locations.
General Manager
Studio Movie Grill
Atlanta
11.2017 - 01.2019
- Oversaw daily operations to ensure efficient workflow and guest satisfaction.
- Managed staff recruitment, training, and performance evaluations for all team members.
- Developed strategies to enhance customer service and operational efficiency.
- Analyzed financial reports to optimize budget management and reduce costs.
- Resolved customer complaints promptly, enhancing overall guest experience and loyalty.
- Trained employees on duties, policies and procedures.
Education
Bachelor of Science - Applied Mathematics
Georgia State University
Atlanta, GA 06.2015 - 05.2019
Associate of Science - Business Administration
Georgia State University
Atlanta, GA 01.2011 - 05.2014
Skills
- Microsoft Excel (Pivot Tables, Lookup Functions, Dashboards)
- SQL (Basic Queries & Joins)
- Tableau / Power BI
- Microsoft Office Suite
- Statistical Analysis
- Python
- Forecast & Trend Analysis
- Operational Analytics
- Problem-Solving
- Process optimization
- Quality assurance
- Conflict resolution
- Strategic planning
- Profit and loss statements
- Performance management
- Business analysis and reporting
Affiliations
- Multi-Unit Restaurant Performance Dashboard
* Developed a performance dashboard analyzing sales, labor efficiency, and customer satisfaction trends across multiple restaurant locations.
* Identified operational trends and provided data-driven recommendations to improve staffing efficiency and overall store performance.
* Utilized Excel and data visualization techniques to communicate business insights and operational findings.
Timeline
Division Manager
Waffle House, Inc.
01.2020 - Current
General Manager
Studio Movie Grill
11.2017 - 01.2019
Bachelor of Science - Applied Mathematics
Georgia State University
06.2015 - 05.2019
Associate of Science - Business Administration
Georgia State University
01.2011 - 05.2014