Becky Filson
Alpharetta,GA
Summary
Dynamic executive with extensive leadership experience at Upstream Rehabilitation, driving organizational growth through strategic planning and execution. Proven track record in operations oversight and effective communication, leading cross-functional teams to achieve ambitious goals. Recognized for fostering a culture of continuous improvement, enhancing overall performance and patient satisfaction.
Overview
17
17
years of professional experience
Work History
Executive Vice President of Strategic Operations
Upstream Rehabilitation
03.2022 - Current
- Achieved company growth by implementing strategic initiatives and fostering collaboration across departments.
- Led cross-functional teams in executing large-scale projects on time and within budget constraints, contributing to overall company success.
- Established a clear vision for organizational growth while developing actionable plans to achieve both short-term and long-term objectives.
- Guided the development of innovative product offerings, driving market expansion and revenue growth.
- Directed revamping of telehealth service line, creating patient access and diversifying company offerings. Telehealth services generated an additional $5.5M of revenue and grew 425% from 2023 to 2024.
Vice President of Operations
Upstream Rehabilitation
10.2016 - 03.2022
- Identified inefficiencies and implemented process improvements to streamline operations.
- Oversaw operations for 200+ clinics across Southeast, consistently outperforming budget until COVID-19.
- Led Regional Vice President of Operations team to achieve top operational and clinical outcome performance.
- Mentored several Regional Vice Presidents, facilitating promotion to Vice President of Operations for 3 direct reports.
Regional Vice President
Upstream Rehabilitation
06.2013 - 10.2016
- Led a team of clinic directors, ensuring consistent communication and collaboration for overall business success.
- Managed financial performance by setting budgets, monitoring expenses, and identifying areas for improvement.
- Promoted regional growth by developing and implementing strategic sales plans.
Regional Director
Upstream Rehabilitation
07.2011 - 06.2013
- Served as a mentor to emerging leaders, sharing knowledge and expertise while fostering an environment of continuous learning and growth.
- Led a team of managers to achieve consistent revenue growth through effective leadership and strategic planning.
- Visited sites periodically to view service levels and adherence to global service standards.
Clinic Director
Upstream Rehabilitation
05.2009 - 07.2011
- Facilitated regular staff meetings for effective communication, continuous learning, problem-solving, goal-setting, and progress monitoring.
- Assessed staffing needs, hired qualified personnel, and provided ongoing professional development opportunities for all team members.
- Spearheaded quality improvement initiatives, resulting in better patient experiences and outcomes overall.
- Awarded Clinical Director of the Year for having the best operational and clinical outcomes in the company in 2010.
Physical Therapist
Upstream Rehabilitation
07.2008 - 05.2009
- Developed strong relationships with patients, establishing trust and rapport to facilitate successful therapy outcomes.
- Enhanced patient satisfaction by providing one-on-one attention and addressing individual concerns.
- Managed high-volume caseload and organized daily schedules of patients.
Education
Doctorate of Physical Therapy -
Emory University
Atlanta, GA05-2008
Bachelor of Science - Exercise And Sport Science
University of Georgia
Athens, GA05-2005
Skills
- Organizational growth
- Leadership experience
- Strategic planning and execution
- Data-driven decision making
- Operations oversight
- Executive decision-making
- Leadership and people development
- Effective communication
Timeline
Executive Vice President of Strategic Operations
Upstream Rehabilitation
03.2022 - Current
Vice President of Operations
Upstream Rehabilitation
10.2016 - 03.2022
Regional Vice President
Upstream Rehabilitation
06.2013 - 10.2016
Regional Director
Upstream Rehabilitation
07.2011 - 06.2013
Clinic Director
Upstream Rehabilitation
05.2009 - 07.2011
Physical Therapist
Upstream Rehabilitation
07.2008 - 05.2009
Doctorate of Physical Therapy -
Emory University
Bachelor of Science - Exercise And Sport Science
University of Georgia
Similar Profiles
Kylah GeorgeKylah George
Travel Physical Therapist at Upstream RehabilitationTravel Physical Therapist at Upstream Rehabilitation
Breanna RobinsonBreanna Robinson
Raintree Support Specialist at Upstream RehabilitationRaintree Support Specialist at Upstream Rehabilitation
LINDSAY DAVENPORTLINDSAY DAVENPORT
Medical Records Specialist Team Lead at Upstream RehabilitationMedical Records Specialist Team Lead at Upstream Rehabilitation
Cameron TaylorCameron Taylor
Assistant Producer/Video Producer at Howard University Film OrganizationAssistant Producer/Video Producer at Howard University Film Organization
Debra BurneyDebra Burney
Portfolio Manager at Red Oak Inventory FinancePortfolio Manager at Red Oak Inventory Finance