Belinda Vongkhamchanh
Rex
Summary
Dependable and positive individual with knack for customer service and team collaboration. Possesses foundational understanding of point-of-sale systems and transaction management, along with strong cash-handling skills. Aims to enhance customer satisfaction and streamline checkout processes.
Overview
2
2
years of professional experience
Work History
Lead Cashier
Aarons Wings
05.2023 - 06.2025
- Supervised daily cash operations, ensuring accuracy and efficiency in transactions.
- Trained and mentored new cashiers on customer service standards and operational procedures.
- Implemented process improvements that enhanced cash handling efficiency and reduced discrepancies.
- Managed inventory levels, coordinating with suppliers to ensure timely product availability.
- Conducted regular audits of cash registers, identifying discrepancies and implementing corrective actions.
- Resolved customer inquiries and complaints, improving overall satisfaction through effective communication.
- Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Oversaw the cleanliness and organization of the front-end area, creating a welcoming atmosphere for customers.
Education
High School Diploma -
Morrow High School
MorrowSkills
- Customer assistance
- Cash handling
- Issue resolution
- Hospitality and accommodation
- Positive attitude
- Problem-solving
- Customer service
- Clear communication
- Customer engagement
Timeline
Lead Cashier
Aarons Wings
05.2023 - 06.2025
High School Diploma -
Morrow High School