Bella Arenas
Folkston
Summary
Dynamic Sales Associate with proven expertise at Farmers & Builders Ace Hardware, excelling in customer service and cash handling. Recognized for enhancing client experiences through tailored product recommendations and effective problem-solving. Adept at maintaining organized inventory and fostering teamwork, contributing to a positive and efficient retail environment.
Overview
3
3
years of professional experience
Work History
Sales Associate
Farmers & Builders Ace Hardware
03.2023 - Current
- Assisted customers with product inquiries and provided tailored recommendations.
- Maintained organized inventory and ensured accurate stock levels on sales floor.
- Operated point-of-sale systems to process
- Learned about merchandise features to effectively communicate benefits to customers.
- Engaged in ongoing training to enhance product knowledge and customer service skills.
- Adapted quickly to changing store demands and customer needs during peak hours.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for products
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
Barn Help
The Ranch at Traders Hill
07.2023 - 02.2024
- Assisted in daily feeding and care of livestock, ensuring adherence to proper dietary requirements.
- Maintained cleanliness and organization of barn facilities, promoting a safe environment for animals and staff.
- Supported veterinary procedures by preparing equipment and assisting with animal handling during examinations.
- Monitored health and behavior of animals, reporting any concerns to senior staff for prompt attention.
- Enhanced client experience through personalized care for each horse, understanding individual behaviors, preferences and needs.
- Enhanced animal welfare through regular monitoring, timely reporting of health concerns, and maintaining clean living environments.
- Contributed to a positive workplace culture by maintaining open communication channels with peers while upholding high standards for professionalism.
- Ensured a safe work environment with proper handling techniques, equipment maintenance, and adhering to safety protocols.
- Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
- Observed animals and notified supervisor of signs of illness.
- Rotated animals between grazing areas to provide enough access to food.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
Penn Foster High School
3133 W Frye Rd Suite 215, Chandler, AZ 85226Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Goal oriented
- Cash handling
- Flexible schedule
- Cash register operation
- Stocking and receiving
- Product sales
- Sales strategies
- POS system operation
- Upselling
Timeline
Barn Help
The Ranch at Traders Hill
07.2023 - 02.2024
Sales Associate
Farmers & Builders Ace Hardware
03.2023 - Current
High School Diploma -
Penn Foster High School
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