Bena Foster
Macon
Summary
Dedicated manager with a proven track record in guiding operations and inspiring team members to excel. Expertise in communicating a clear company vision while holding team members accountable, fostering a results-oriented environment that effectively removes barriers to success. Proactive and adaptable professional committed to continuous improvement and operational excellence.
Overview
8
8
years of professional experience
Work History
Child and Youth Program Assistant
CDC Robins Air Force Base
06.2025 - Current
- Assisted with youth development and other recreation programs to improve quality of camper experience.
- Recommended activities, equipment and supplies for programs and identified vendors to furnish materials.
- Communicated effectively with children, fellow staff members and parents by utilizing active listening and interpersonal skills.
- Provided parents and guardians with written weekly progress reports for each child.
CHILDCARE COUNSELOR
The Methodist home for children and youth
09.2023 - Current
- Encouraged socialization among peers through interactive games and projects.
- Performed light housekeeping duties related to maintaining cleanliness of the facility.
- Created a safe environment where children felt comfortable expressing themselves freely.
- Utilized problem solving skills when addressing challenging behaviors or conflicts between children.
- Assisted in implementing effective communication strategies between staff members and families.
- Guided children through engaging and productive activities to foster fun learning environment.
Teacher Counselor
Youth Villages
01.2025 - 05.2025
- Created meaningful projects that allowed students to apply their knowledge in real world situations.
- Participated in professional development workshops related to teaching methods or curriculum changes.
- Utilized technology-based learning tools to enhance classroom instruction.
GENERAL MANAGER
URBAN AIR
01.2021 - 07.2023
- Monitored team member performance, conducting evaluations and recommending promotions
- Addressed customer service issues with detailed and timely responses to escalated complaints
- Oversaw talent recruitment, onboarding and training
- Made timely changes and updated schedules via central scheduling system
- Planned and coordinated event rentals, set up plans and staffing
- Engaged with customers and guests to monitor satisfaction and achieve event goals
- Kept work area organized and clutter-free.
SALES SUPERVISOR
CVS
05.2020 - 11.2020
- Monitored sales calls to identify and act on strengths and weaknesses in sales techniques, technical accuracy and company policies
- Answered questions and recommended solutions to address escalated customer complaints.
SALES SUPERVISOR
DSW
08.2017 - 05.2020
- Assigns primary and secondary roles for associates during high and low traffic to ensure efficiency
- Accountable for cash office operations including, opening and closing all registers, maintaining accurate count of cash, ordering change, preparing deposits, and auditing all register paperwork
- Ensure areas are clean and well-stocked at all times
- Handle complex customer service situations with a sense of urgency and escalate service issues when appropriate
- Manage truck deliveries and help get all the freight out in a timely manner.
Education
Associate - Medical Billing And Coding
Ultimate Medical Academy
Clearwater, FL05-2026
High School Diploma -
Howard High School
Macon, Ga05-2017
Skills
- Recruitment expertise
- Collaborative team development
- Strategic leadership
- Personnel oversight
- Inventory management
- Organizational time strategies
- Employee training and development
- Organizational strategy development
- Client support
- Proficient in Microsoft Word
- Excel proficiency
- Visual communication skills
- First aid certification
- CPR certification
- Developmental care
- Occupational health compliance
- Developmentally suitable activities
- Assistance for diverse learning needs
Education and Training
true
Timeline
Child and Youth Program Assistant
CDC Robins Air Force Base
06.2025 - Current
Teacher Counselor
Youth Villages
01.2025 - 05.2025
CHILDCARE COUNSELOR
The Methodist home for children and youth
09.2023 - Current
GENERAL MANAGER
URBAN AIR
01.2021 - 07.2023
SALES SUPERVISOR
CVS
05.2020 - 11.2020
SALES SUPERVISOR
DSW
08.2017 - 05.2020
High School Diploma -
Howard High School
Associate - Medical Billing And Coding
Ultimate Medical Academy