Benjamin Baker

• Responded swiftly to alarms and emergency situations to ensure safety.
• Maintained clean, organized work areas to uphold safety compliance standards.
• Collaborated with team members during emergency responses, including gas outages.
• Assisted with training new recruits on daily kiln operations.

• Promoted high customer satisfaction through effective problem resolution and friendly service.
• Delivered exceptional service via face-to-face and phone interactions to ensure customer engagement.
• Identified customer needs promptly, providing timely assistance and support.
• Prioritized tasks efficiently to meet service goals and enhance operational flow.
• Developed innovative solutions that resulted in cost savings and improved efficiency.
• Assisted customers with inquiries, fostering satisfaction through knowledgeable responses.
• Collaborated with diverse coworkers to achieve goals and resolve product-related issues.
• Supported colleagues by sharing insights, maintaining a collaborative work environment.
• Oversaw financial management including budgeting, invoicing, and expense tracking.

• Completed site requirements based on blueprints for solar array and retention basin installation.
• Assessed new sites, preparing groundwork for civil grading operations.
• Oversaw installation of all EPA-compliant fencing to facilitate grading activities.
• Coordinated daily maintenance of equipment with operators to ensure optimal performance.
• Collaborated with multiple general contractors for accurate site development and as-built adjustments.
• Engaged local authorities regarding proper disposal methods, including burning and tree removal.

Supervised daily operations of brick production lines and equipment.

• Trained and mentored team members on safety protocols and operational procedures.
• Implemented quality control measures to maintain product standards and consistency.
• Coordinated and performed maintenance for machinery, reducing downtime through proactive scheduling and timely repairs.
• Facilitated communication between departments to enhance workflow efficiency.
• Conducted regular inspections of equipment to identify potential issues promptly.
• Developed and implemented preventive maintenance programs for all equipment.
• Reviewed and verified accuracy of work orders before production release, ensuring smooth workflow and compliance with specifications.
• Evaluated employee performance and provided feedback on a regular basis.
• Assisted in troubleshooting mechanical problems that arise on the shop floor during operations.
• Implemented process improvements that enhanced overall mill efficiency, streamlining operations across multiple lines.
• Scheduled periodic inspections of machinery components for wear or damage.
• Investigated incidents involving accidents or injuries occurring within the plant premises.
• Directed and coordinated activities of workers engaged in operating, setting up, adjusting, and repairing milling machines.
• Identified opportunities for cost savings through improved processes or technologies.
• Coordinated with engineering staff to develop new processes or modify existing ones.
• Maintained accurate records of production output, downtime, and materials used.
• Recommended changes in working conditions or equipment utilization to increase efficiency.
• Monitored the performance of production personnel to ensure adherence to established standards.
• Diagnosed and resolved mill problems and performed cleaning and basic maintenance on milling equipment.
• Monitored operating milling machinery, reviewed outputs, took samples and adjusted components to verify high-quality end product.
• Manipulated controls and observed dial indicators to monitor, adjust and regulate speeds of machine mechanisms.
• Reviewed rolling orders and mill schedules to determine setup specifications, work sequences, product dimensions and installation procedures.
• Tempered and conditioned clay at correct water specification for each clay mix and examined products to verify conformance to quality standards.
• Delegated work to staff, setting priorities and goals.
• Interviewed prospective employees and provided input to HR on hiring decisions.
• Mediated conflicts between employees and facilitated effective resolutions to disputes.
• Oversaw installations of new mechanical and automated systems and assisted in programming parameters of said equipment.