Benjamin Kocsis
Woodstock
Summary
Customer service professional with proven reliability and a strong ability to enhance customer satisfaction at Dairy Queen Grill & Chill. Skilled in cash handling and POS operation, I excel in fast-paced environments, consistently resolving inquiries and fostering a welcoming atmosphere, contributing to a seamless guest experience.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Dairy Queen Grill & Chill
03.2025 - Current
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Assisted customers with inquiries, providing product information and resolving issues promptly.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Collaborated with team members to ensure smooth operations during peak hours.
- Maintained cleanliness of the store, including high quality closing.
- Learned company policies and procedures to provide accurate support to customers.
- Adapted quickly to new technologies and operational changes in fast-paced environment.
Chill Staff Member
Dairy Queen Grill & Chill
03.2025 - Current
- Provided excellent customer service to enhance guest experiences and maintain a welcoming environment.
- Assisted team in maintaining cleanliness and organization of workspace, ensuring compliance with health standards.
- Supported inventory management by restocking supplies and monitoring product levels for operational efficiency.
- Collaborated with crewmates to execute daily tasks effectively, fostering a team-oriented atmosphere.
Education
High School Diploma -
Sequoyah High School
Canton05-2026
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash register operation
- Cash handling
- Payment processing
- POS system operation
- Up-selling techniques
- Payment collection
Languages
Slovak
Native or Bilingual
Timeline
Customer Service Cashier
Dairy Queen Grill & Chill
03.2025 - Current
Chill Staff Member
Dairy Queen Grill & Chill
03.2025 - Current
High School Diploma -
Sequoyah High School