Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Benjamin Kocsis

Woodstock

Summary

Customer service professional with proven reliability and a strong ability to enhance customer satisfaction at Dairy Queen Grill & Chill. Skilled in cash handling and POS operation, I excel in fast-paced environments, consistently resolving inquiries and fostering a welcoming atmosphere, contributing to a seamless guest experience.

Overview

1
1
year of professional experience

Work History

Customer Service Cashier

Dairy Queen Grill & Chill
03.2025 - Current
  • Processed customer transactions efficiently and accurately using point-of-sale systems.
  • Assisted customers with inquiries, providing product information and resolving issues promptly.
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Collaborated with team members to ensure smooth operations during peak hours.
  • Maintained cleanliness of the store, including high quality closing.
  • Learned company policies and procedures to provide accurate support to customers.
  • Adapted quickly to new technologies and operational changes in fast-paced environment.

Chill Staff Member

Dairy Queen Grill & Chill
03.2025 - Current
  • Provided excellent customer service to enhance guest experiences and maintain a welcoming environment.
  • Assisted team in maintaining cleanliness and organization of workspace, ensuring compliance with health standards.
  • Supported inventory management by restocking supplies and monitoring product levels for operational efficiency.
  • Collaborated with crewmates to execute daily tasks effectively, fostering a team-oriented atmosphere.

Education

High School Diploma -

Sequoyah High School
Canton
05-2026

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash register operation
  • Cash handling
  • Payment processing
  • POS system operation
  • Up-selling techniques
  • Payment collection

Languages

Slovak
Native or Bilingual

Timeline

Customer Service Cashier

Dairy Queen Grill & Chill
03.2025 - Current

Chill Staff Member

Dairy Queen Grill & Chill
03.2025 - Current

High School Diploma -

Sequoyah High School
Benjamin Kocsis