Benjamin Lloyd
Suwanee
Summary
Dynamic leader with extensive experience at Lifetime Fitness Center, excelling in team training and development. Proven track record in enhancing operational efficiency and ensuring safety protocols as an Aquatics Supervisor. Skilled in conflict resolution and performance evaluation, fostering a collaborative environment while driving exceptional customer service. CPR certified and dedicated to improving team performance.
Overview
6
6
years of professional experience
Work History
Aquatics Supervisor
Lifetime Fitness Center
Johns Creek
11.2023 - 11.2024
- Oversaw 30 or more lifeguards and swim instructors.
- Dealt with payments concerning the swim programs.
- Calibrated and monitored the chemicals of the pools daily.
- Worked with kids and adults to improve their swimming techniques.
- Did weekly reviews and critiques for both lifeguards and swim instructors to ensure all safety protocols were being met.
- CPR certified
Supervisor of Operations
Lifetime Fitness
Johns Creek
02.2021 - 11.2023
- Oversaw 20 or more employees.
- Delegated tasks daily, depending on what was needed that day.
- Managed the operational integrity and cleanliness of the club.
- Dealt with the training and development of all employees.
Restaurant Waiter
Srithai
Duluth
04.2019 - 12.2019
- I dealt with the customer orders.
- I answered phone calls, dealing with party reservations and order placements.
- Making and delivering alcoholic beverages.
- Worked with the expo line and ensured everyone's order was up to expectations.
Education
High School Diploma -
Collins Hill Highschool
Suwanee, GA05-2017
Skills
- Team leader
- Employee training and development
- Customer service
- Swim instructor certified
- Payment processing
- Conflict resolution
- Communication skills
- Performance evaluation
- Teamwork and collaboration
- Problem-solving abilities
- Scheduling coordination
- Task Delegation
Timeline
Aquatics Supervisor
Lifetime Fitness Center
11.2023 - 11.2024
Supervisor of Operations
Lifetime Fitness
02.2021 - 11.2023
Restaurant Waiter
Srithai
04.2019 - 12.2019
High School Diploma -
Collins Hill Highschool
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