BENJAMIN MILLER
Canton
Summary
Skilled Fiber Technician and DAS Technician II with a strong foundation in telecommunications principles. Proven ability to install, maintain, and troubleshoot fiber optic networks and DAS systems, including aerial and underground installations, RF signal measurements, and equipment optimization. Possesses excellent problem-solving, communication, and safety-oriented work habits. Resourceful Telecommunications Technician known for high productivity and efficient task completion. Possess specialized skills in network installation, troubleshooting, and maintenance, along with expertise in VoIP configuration and fiber optics technology. Excel in problem-solving, communication, and teamwork, ensuring seamless project execution and customer satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Access Control Specialist
Flylock security solutions
Milton
01.2025 - Current
- Conducted regular inspections of facilities to identify security vulnerabilities.
- Monitored access points to ensure compliance with security protocols.
- Managed visitor logs and issued identification badges for authorized personnel.
- Trained new staff on access control procedures and security systems.
- Implemented access control technologies to enhance operational efficiency.
- Collaborated with team members to develop improved security strategies and solutions.
- Coordinated with vendors on installation of new components and upgrades of existing ones.
- Managed building access control systems and developed lock and unlock protocols with key control.
- Provided feedback on product design ideas from internal teams working on enhancing existing solutions relating to Access Controls.
- Configured settings on various types of Access Control Systems according to customer requirements.
- Implemented procedures to ensure that only authorized personnel had access to sensitive areas.
- Provided technical support to end users regarding the use of Access Control Systems.
- Provided friendly and professional assistance to employees, visitors and customers.
- Maintained clean and organized gate area.
- Collaborated with other departments within the organization on projects involving integration between different technologies used for access control purposes.
- Tested new products and features related to the access control systems before deployment.
- Trained staff members on how to use Access Control Systems efficiently.
Fiber Technician
BCI Busker Communications, Inc.
09.2024 - 01.2025
- Responsible for the installation, maintenance, and repair of fiber optic cable infrastructure.
- Install, splice, and terminate fiber optic cables in accordance with industry standards and safety guidelines.
- Diagnose and troubleshoot fiber optic network problems, including service outages and performance issues.
- Adhere to all safety protocols and procedures, including proper use of personal protective equipment (PPE).
- Maintain accurate records of all work performed, including installation details, test results, and maintenance logs.
- Maintained and repaired fiber optic networks to ensure service reliability.
- Collaborated with team members to troubleshoot network issues efficiently.
- Trained new technicians on best practices for fiber installations and repairs.
- Completed reports documenting work performed at customer sites in an accurate manner.
- Conducted testing of optical power levels to ensure proper operation of the network.
- Connected wires and cables to terminals and attached and detached various kinds of hardware to wires, cables, buildings or poles.
D.A.S. Technician II
AFL Optical Telecom Division
01.2022 - 09.2024
- Receive and process financial transactions including deposits, withdrawals, check cashing, loan/credit card payments and advances, cash advances, issuing savings/cashier's checks, and redeeming savings bonds
- Initiate conversations with members to uncover their financial needs, and promote credit union products and services, to make an appropriate referral to business partners to meet both personal referral goals
- Perform a variety of miscellaneous tasks including balancing ATM, executing branch capture, completing branch recap, maintenance of member accounts, processing night depository transactions and acting as vault teller
- Provide an exceptional member experience with all member interactions
Branch Operations
Georgia's Own Credit Union
08.2018 - 07.2021
- Provide an exceptional member experience with all member interactions
Education
Courses - Business Studies
Chattahoochee Technical College
08-2015
High School Diploma -
Sequoyah High School
05-2015
Skills
- Basic Electrical Experience
- Analytical skills
- Interpersonal Skills
- Communication
- Strong problem-solving
- Leadership
- Critical thinking
- Attention to detail
- Access control software
- Electronic locks
- Alarm monitoring
- Video surveillance
- Access control systems
- Cable splicing
- Optical power testing
- Network troubleshooting
- Wireless communications
- Telecommunications infrastructure
- IP networking
- Ethernet networking
- Electrical wiring
- AC/DC power and control systems
- Low voltage troubleshooting
- Wire pulling
- Low voltage wiring
- High voltage safety
Certification
- 10-hour Construction Safety and Health, OSHA, 2022-07-13
- ANSI MEWP Operator Boom Lifts 3b, Scissor Lifts 3a, Sunbelt Rentals, 2023-10-30
- Brivo Certified Installer
- Verkada Certification (Access & Video)
- Dormakaba Certifed
References
References available upon request.
Timeline
Access Control Specialist
Flylock security solutions
01.2025 - Current
Fiber Technician
BCI Busker Communications, Inc.
09.2024 - 01.2025
D.A.S. Technician II
AFL Optical Telecom Division
01.2022 - 09.2024
Branch Operations
Georgia's Own Credit Union
08.2018 - 07.2021
Courses - Business Studies
Chattahoochee Technical College
High School Diploma -
Sequoyah High School
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