Dynamic professional with a proven track record at Calhoun Corporation, excelling in team leadership and customer service. Spearheaded quality control initiatives at On-Line Information Services, enhancing product reliability and compliance. Skilled in decision-making and money handling, fostering a culture of excellence and continuous improvement.
Overview
2028
2028
years of professional experience
Work History
Assistant Manager
Calhoun Corporation (Wendy's)
Woodstock, GA
2020 - Current
Assisted in training new staff on operational procedures and customer service standards.
Implemented inventory management practices to reduce waste and optimize stock levels.
Coordinated daily team schedules to ensure adequate coverage during peak hours.
Monitored compliance with health and safety regulations, maintaining a clean and safe environment.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Quality Control Manager
On-Line Information Services Inc.
Mobile, AL
01.2003 - 04.2027
Developed and implemented quality control processes to enhance product reliability.
Led cross-functional teams in identifying and resolving quality issues effectively.
Established inspection protocols that improved compliance with industry standards.
Trained staff on quality assurance practices and procedures, fostering a culture of excellence.
Analyzed quality data to drive continuous improvement initiatives across operations.
Collaborated with production teams to streamline workflows and reduce defects.
Conducted audits to ensure adherence to internal policies and regulatory requirements.
Managed supplier quality assessments, ensuring materials met company standards.