Summary
Overview
Work History
Education
Skills
LANGUAGE
Timeline
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BENJAMIN SCHULLER

Kennesaw

Summary

Dedicated and versatile professional with a proven track record in event-related roles, transitioning seamlessly between security, food service, and guest relations. Known for reliability in efficiently setting up and dismantling event spaces under demanding time constraints. Recognized for exceptional achievements, including attaining the prestigious Eagle Scout rank in 2019 and receiving a Certificate of Excellence from the city of Kennesaw, GA. Contributed to groundbreaking research at the University of Tennessee's Forensic Anthropology Research Facility, showcasing a commitment to excellence in all endeavors.

Overview

6
6
years of professional experience

Work History

Security

Hanna's Cafe
05.2024 - 07.2025
  • Monitored facility to ensure safety, security, and proper maintenance.
  • Helped maintain security by verifying individual and group tickets.
  • Conducted recurring security assessments to evaluate threats, vulnerabilities and consequences.
  • Enhanced overall security by conducting thorough risk assessments and implementing effective security measures.

Research Assistant

University of Tennessee
08.2022 - 05.2024
  • Conducted thorough investigations to gather evidence and compile detailed reports.
  • Collaborated with law enforcement and legal teams to facilitate information sharing.
  • Analyzed complex data sets to identify trends and support case resolutions.
  • Developed strategic protocols for effective case management and investigation workflows.
  • Managed multiple cases simultaneously while maintaining high accuracy standards.

Security

Cool Beans Bar and Grill
03.2024 - 05.2024
  • Helped maintain security by verifying individual and group tickets.

Brand Ambassador

American Eagle
02.2022 - 12.2022
  • Uncovered brand advocacy opportunities by engaging, educating and befriending customers.
  • Achieved sales goals through established sales techniques and creative communication skills.
  • Acted as point of contact for existing and potential customers within assigned territory.
  • Relayed information and referred consumers to appropriate team members to answer questions.

Customer Service Representative

Home Depot
10.2020 - 08.2022
  • Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
  • Managed high-volume calls and emails, ensuring timely responses to all service requests.
  • Assisted in training new representatives, fostering knowledge sharing and team collaboration.
  • Developed and implemented process improvements, streamlining workflows for better efficiency.

Customer Service

Home Depot
09.2020 - 11.2021
  • Delivered top-notch customer service and prepared accurate orders.
  • Delivered superior customer service, answered questions and resolved customer complaints.
  • Recouped company money by identifying defective items and processing returns.
  • Rung up customer transactions, returned proper currency and coin and processed returns.

Host/Expo Runner

The Nest Kennesaw
06.2019 - 07.2020
  • Welcomed guests, ensuring smooth and friendly arrival experiences.
  • Managed reservation system, optimizing table assignments for efficiency.
  • Coordinated with kitchen staff to ensure timely meal service.
  • Trained new hosts on customer service protocols and restaurant policies.

Education

No Degree - Anthropology With A Concentration in Forensics

University of Tennessee
Knoxville, TN

High School -

North Cobb High School
Acworth, GA
05.2021

Skills

  • Customer Service
  • Attention to Detail
  • Problem Resolution
  • Outgoing

  • High Energy
  • Comfortable working in environments involving medical procedures, bodily fluids, and graphic clinical content
  • Accustomed to exposure to graphic medical or forensic content; maintains focus and composure under such conditions

LANGUAGE

English
Native

Timeline

Security

Hanna's Cafe
05.2024 - 07.2025

Security

Cool Beans Bar and Grill
03.2024 - 05.2024

Research Assistant

University of Tennessee
08.2022 - 05.2024

Brand Ambassador

American Eagle
02.2022 - 12.2022

Customer Service Representative

Home Depot
10.2020 - 08.2022

Customer Service

Home Depot
09.2020 - 11.2021

Host/Expo Runner

The Nest Kennesaw
06.2019 - 07.2020

No Degree - Anthropology With A Concentration in Forensics

University of Tennessee

High School -

North Cobb High School
BENJAMIN SCHULLER