Bernard Plunkett
Gainesville,Ga
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Goal-oriented facilities maintenance professional with excellent leadership, problem-solving and multitasking skills. Well-versed in HVAC, plumbing, and electrical systems, as well as structural and codes requirements.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Senior Facilities Manager
Nashville Soccer Club
Nashville, TN
10.2023 - Current
- Analyzed and identified equipment failure root causes and initiated correction actions.
- Monitored employee work tasks while installing, aligning, and balancing new equipment for projects.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Procured pricing information from various vendors to support cost-effective purchasing.
- Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Analyzed building control and HVAC system performance and recommended improvements.
Area Service Manager
Cookout Restaurants
10.2016 - 10.2023
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Mentored junior technicians in maintenance, repair and reporting duties.
- Addressed routine equipment maintenance according to established schedule.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Conducted routine inspections to check quality and compliance with established specifications.
Lead HVAC Service Technician
First Service Networks
01.2000 - 07.2016
- Inspected equipment to diagnose operational issues.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Developed user manuals and technical documentation to increase usability.
- Evaluated systems according to predetermined checklist and noted issues.
- Read and followed technical documentation to complete accurate repairs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Maintenance Supervisor
Cushman & Wakefield/American Express
05.1997 - 10.1999
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Supervised 6 employees and scheduled shifts.
- Provided guidance to management regarding project bids for onsite improvements.
- Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
- Negotiated contracts with vendors for cost-effective materials procurement.
- Analyzed and identified equipment failure root causes and initiated correction actions.
Facilities Manager
Acadia Management/Atrium Mall
04.1992 - 10.1997
- Responded to building emergencies and managed repairs.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Investigated problems and determined appropriate remedies.
- Controlled expenses to meet budget requirements.
- Supervised staff of 8 in day-to-day activities.
- Accounted for building usage and organizational needs when planning maintenance activities.
- Directed tenant improvements to meet contractual demands and update building areas.
- Maintained HVAC, temperature control, electrical and building automation systems.
- Interviewed, hired and trained qualified maintenance employees.
- Analyzed building control and HVAC system performance and recommended improvements.
- Documented records on pricing, energy consumption and activity reports.
- Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
- Maintained inventory and ordered supplies to keep facility resources readily available.
- Conducted inspections of facility grounds, external structure, systems and equipment.
- Handled tenant relations by addressing complaints and concerns quickly to promote facility satisfaction.
Education
High School Diploma -
Neshaminy High School
Langhorne, PACHI Institute
Southampton, PASkills
- Hiring and various Human Resource functions
- Pneumatic Systems
- Equipment troubleshooting
- Operational Efficiency
- Staff management
- Equipment Inventory Maintenance
- Safety Processes
- Schematic Diagrams
- Mechanical aptitude
- Facilities maintenance
- HVAC systems
Certification
- HVAC Training - 1992
- Universal Class-Certified Recover
- Liebert AC
- Maximo and KMC
Timeline
Senior Facilities Manager
Nashville Soccer Club
10.2023 - Current
Area Service Manager
Cookout Restaurants
10.2016 - 10.2023
Lead HVAC Service Technician
First Service Networks
01.2000 - 07.2016
Maintenance Supervisor
Cushman & Wakefield/American Express
05.1997 - 10.1999
Facilities Manager
Acadia Management/Atrium Mall
04.1992 - 10.1997
CHI Institute
High School Diploma -
Neshaminy High School