Summary
Overview
Work History
Education
Skills
Safe Serv Certified
Timeline
Generic

Matthew Johnson

Fairburn

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional problem-solving skills, honed at Panera Bread. Proven ability to enhance customer satisfaction and foster teamwork, while efficiently managing high-pressure situations. Quick learner with a keen attention to detail, committed to delivering outstanding service and maintaining a welcoming atmosphere.

Overview

2026
2026
years of professional experience

Work History

Food Runner

Studio Movie Grill
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.


Front of House Team Member

Truett's Grill
  • Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
  • Handled customer complaints professionally and efficiently, resulting in increased repeat business.
  • Exhibited strong knowledge of menu offerings, enabling informed recommendations that catered to individual guest preferences.
  • Established welcoming atmosphere by greeting each guest warmly.

Team Lead

Panera Bread
01.2024 - 05.2025
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.

Sales Associate

Burlington Coat Factory Department Store
2024 - 2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

High School Diploma -

Discovery High School
Lawrenceville, GA

Skills

  • Quick learner
  • Attention to detail
  • Teamwork and collaboration
  • Strong work ethic
  • Time management
  • Problem-solving

Safe Serv Certified

Food Handlers Certificate.

Timeline

Team Lead

Panera Bread
01.2024 - 05.2025

Food Runner

Studio Movie Grill

Front of House Team Member

Truett's Grill

Sales Associate

Burlington Coat Factory Department Store
2024 - 2025

High School Diploma -

Discovery High School

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Matthew Johnson