BERNICE KASIMA APPOH

. Facilitated efficient movement of materials to support production processes.

• Maintained accurate inventory records and performed cycle counts to uphold inventory integrity.
• Investigated and resolved inventory discrepancies, shipping errors, and misplaced products.
• Processed adjustments and verified product information, serial numbers, and shipment records.
• Implemented quality control measures to ensure compliance with standards.
• Collaborated with internal teams to ensure precise order fulfillment and maintain comprehensive recordkeeping.
• Analyzed data to support decision-making processes for product management.

Provided technical support to customers, resolving complex issues to enhance satisfaction.

• Entered and updated customer and business information into databases with high accuracy.
• Entered patient information into electronic health records system accurately.
• Reviewed source documents for completeness and corrected data discrepancies.
• Processed confidential records while maintaining data security standards.
• Maintained organized filing systems and electronic records to ensure easy access and efficient retrieval.
• Processed incoming documents, ensuring proper filing and organization.
• Assisted team members with data entry tasks during high-volume periods.
• Prepared comprehensive reports and spreadsheets for management review, facilitating informed decision-making.
• Communicated with various departments to clarify data-related queries, enhancing cross-departmental collaboration.

• Addressed customer needs promptly and professionally, enhancing overall satisfaction.
• Answers telephones properly, courteously, and tactfully; directs calls and returns messages to the appropriate party; takes complete and accurate messages.
• Coordinated patient appointments and referrals efficiently, contributing to streamlined service delivery.
• Collected patient demographic and insurance information, ensuring accurate data entry in patient management system.
• Verified patient insurance eligibility using assigned tools and updated information in patient accounts.