Jakiria Mcginnis

• Built strong and trusting rapport with clients and loved ones.
• Monitored health and well-being of clients and reported significant health changes.
• Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
• Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
• Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
• Drove clients to doctors' appointments and social outings.
• Assisted clients with maintaining good personal hygiene.

- Assist with giving medications to clients.

- Assist with clients daily SDL’s

• Recorded client status progress and challenges in logbooks and reports.
• Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.

• Answered customer inquiries regarding the menu, restaurant services, and special promotions.
• Balanced cash drawers at the end of each shift.
• Processed payments from customers using a POS system.
• Provided excellent customer service by anticipating customer needs.
• Resolved conflicts between customers when necessary.
• Greeted guests upon arrival and provided them with menus.
• Provided customers with accurate wait times and monitored waiting list.
• Took reservations over phone and in person.
• Managed incoming calls during busy shifts.
• Assisted other departments when needed such as bussing tables or delivering food orders.
• Maintained cleanliness of lobby area, including wiping down tables and chairs.
• Assisted servers in seating guests by escorting them to their tables.
• Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
• Greeted guests and gathered information to seat groups or place on waitlist.
• Answered telephone to provide dining information and take reservations.
• Offered seating and other special accommodations to customers according to preferences and dining area volume.
• Notified server after seating parties in section to facilitate prompt service.
• Accommodated guests with children and special needs to promote comfortable dining experience.
• Greeted incoming guests to escort to assigned dining area and present menus.
• Answered phones promptly to record and confirm reservations.
• Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
• Helped restaurant staff set up small and large events to coordinate smooth execution.
• Performed regular restroom checks to restock supplies and handle minor cleaning.
• Escorted guests to seating area, furnished menus and highlighted daily specials.
• Tracked seated guests and available seating using computer-based and mobile reservation software.
• Greeted customers, answered questions, and recommended specials to increase profits.