Beth Dupre
Richmond Hill
Summary
Dynamic professional with extensive experience in cash handling and customer relationship management at Barksdale Federal Credit Union. Proven track record of executing transactions accurately while fostering client loyalty. Adept at upselling products and resolving conflicts, demonstrating strong attention to detail and a commitment to exceptional service.
Overview
2
2
years of professional experience
Work History
Teller
Barksdale Federal Credit Union
Bossier City
08.2024 - Current
- Executed customer transactions encompassing deposits, withdrawals, and loan payments.
- Promptly reported any operational or system issues encountered during shifts.
- Performed daily reconciliation of teller drawer to ensure compliance with established limits.
- Explained account information to customers in detail as needed.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Maintained accurate records of all transactions and customer interactions.
- Cross-sold additional bank products when applicable to meet customer needs.
- Built and maintained client relationships through quality, personalized interactions.
Sales Associate
Dillard's
Bossier City
02.2024 - 08.2024
- Processed returns, exchanges, and refunds in accordance with company policies.
- Processed credit card transactions quickly and securely.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Upsold additional items based on customer interests and needs.
- Provided accurate information about products, prices and services.
- Assisted customers with product selection, sizing and styling.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Maintained up-to-date knowledge of store merchandise and policies.
Vending Route Driver
Jays vending
Alexandria
07.2023 - 01.2024
- Loaded vending machines with merchandise according to customer orders and restocked items as needed.
- Maintained accurate financial records including cash receipts, check deposits and credit card transactions.
- Developed relationships with existing customers to foster loyalty and increase repeat business.
- Operated motor vehicle safely at all times in accordance with state laws.
- Performed regular preventive maintenance on vending machines.
- Resolved customer complaints in a professional manner while adhering to company policies.
Education
Some College (No Degree) - Human Services
Mississippi Gulf Coast Community College
Perkinston, MSSkills
- Cash handling
- Transaction processing
- Financial reconciliation
- Customer account management
- Product upselling
- Customer relationship management
- Conflict resolution
- Inventory management
- Team collaboration
- Attention to detail
- Effective communication
- Strong work ethic
Timeline
Teller
Barksdale Federal Credit Union
08.2024 - Current
Sales Associate
Dillard's
02.2024 - 08.2024
Vending Route Driver
Jays vending
07.2023 - 01.2024
Some College (No Degree) - Human Services
Mississippi Gulf Coast Community College
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