Bethany Mathis
Fort Valley
Summary
Service-focused general manager dedicated to providing excellent customer service skills to promote caring in the business and repeating customers. Determined, and self driven on exceeding all expectations. Excellent Leader with sound judgment, and interpersonal communication strengths.
Overview
10
10
years of professional experience
Work History
General Manager
Advance Auto Parts
12.2020 - Current
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Hire, train, and developed current and new employees to succeed within the company.
Patient Care Technician, COVID-19 Unit
Houston Healthcare
03.2022 - 10.2022
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Maintained clean and safe environment to promote patient safety and comfort.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Salesperson
Fort Valley Hardware
01.2020 - 12.2021
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Mixed paint
General Manager
Perry Brothers Oil
05.2014 - 10.2019
- Scheduling, staffing, training.
- Oversaw day to day operations of the business.
- Completed paperwork, load ATM, stock coolers, stock shelves, and complete store order to replenish product.
- Make change orders, and drop deposits.
- provided excellent customer service
- Managed payroll
Education
Associate of Science -
Albany State University
Albany, GA12.2017
High School Diploma -
Peach County High School
Fort Valley, GA05.2014
Skills
- Customer Relationship Management
- Vendor Sourcing
- Project Management
- Program Administration
- Excellent communication skills
- Critical thinking
- Creative
Timeline
Patient Care Technician, COVID-19 Unit
Houston Healthcare
03.2022 - 10.2022
General Manager
Advance Auto Parts
12.2020 - Current
Salesperson
Fort Valley Hardware
01.2020 - 12.2021
General Manager
Perry Brothers Oil
05.2014 - 10.2019
Associate of Science -
Albany State University
High School Diploma -
Peach County High School
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