Summary
Overview
Work History
Education
Skills
Timeline
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Beth Duram

Atlanta

Summary

Dynamic Operations Area Manager with a proven track record at Amazon, driving process improvements with strong focus on team collaboration and achieving goals. Proven track record of effective leadership, operational efficiency, and adaptability in dynamic environments. Skilled in strategic planning, process optimization, and fostering productive team cultures. Known for reliability and flexibility in meeting changing needs.

Overview

8
8
years of professional experience

Work History

Outbound Dock Area Manager II

Amazon
08.2021 - Current
  • Lead nightly operations for AMZL Outbound and DDU Dispatch at MGE8, ensuring efficient execution and adherence to delivery timelines
  • Supervise a team of up to 8 Logistics Specialists and manage a workforce of 120 Amazon Associates
  • Strategically schedule and manage nightly routes handling up to 215,000 packages, optimizing for cost efficiency and operational effectiveness
  • Spearheaded process improvement initiatives on the Outbound Dock, resulting in a 15% increase in Critical Pull Time performance and a reduction of over $25,000 in transportation costs for MGE8
  • Collaborate with Middle Mile Logistics Partners to align performance metrics and streamline coordination with third-party associates during nightly dispatch operations
  • Monitor and analyze Critical Pull Time (CPT) data to uphold Amazon’s customer delivery promise and ensure on-time package delivery
  • Achieved 100% Critical Pull Time performance by eliminating late adhoc routes, implementing a consolidation strategy for non-conveyable items, and ensuring all freight is accurately scanned and assigned to designated pods

CRETs Area Manager I

Amazon
08.2021 - 05.2022
  • Led the successful launch of Georgia’s first Customer Returns site, significantly reducing stationary volume across the Southeast region
  • Analyzed and optimized key supply chain metrics using tools such as FCLM, Excel, and Amazon’s Inbound/Outbound Dock and Opportunities platforms
  • Maintained an optimal 3:1 ratio of direct to indirect labor roles at PDK2, contributing to sustained labor cost efficiency
  • Designed and implemented strategic floor layout changes that led to a measurable reduction in safety incidents across the site
  • Built and deployed a dedicated team of Learning Ambassadors at PDK2 to support training initiatives and drive daily operational excellence

Peer Instructor

Auburn University
10.2018 - 05.2021
  • Served as a key point of contact for students, clearly communicating instructor expectations to support academic success and career development
  • Assessed and provided feedback on assignments for a cohort of 50 students, maintaining strict compliance with FERPA regulations regarding student data and privacy
  • Partnered with the lead instructor and a team of 20 peer instructors to design engaging course activities that enhanced student comprehension and performance

Harbert Career Ambassador

Auburn University
08.2018 - 05.2019

•Accommodated the Office of Professional and Career Development with assistance during the Career Fair and Majors at Work through activities such as set up and employer relations
•Analyzed resumes and platforms such as Handshake and LinkedIn in order to aid students during their career search
•Developed professional development skills in order to guide students along their path through the college of business

Emerge Organization Volunteer

Auburn University
08.2017 - 05.2018
  • Engaged in weekly leadership meetings led by Auburn student leaders, participating in team-building exercises, skill development simulations, and reflections on insights from global leaders
  • Collaborated with team members to design and launch a community clothing closet serving active-duty military personnel and their families in the Auburn area
  • Partnered with local community members to increase organizational visibility and drive donations through outreach and engagement initiatives

Education

Bachelor of Science - Business Administration

Auburn University
Auburn, AL
05-2021

Skills

  • Operations management
  • Cross-functional collaboration
  • Controlling costs
  • Process improvement
  • Quality assurance
  • Resource allocation
  • Talent review
  • Supply chain management
  • Leadership skills
  • Attention to detail
  • Project management
  • Strategic planning

Timeline

Outbound Dock Area Manager II

Amazon
08.2021 - Current

CRETs Area Manager I

Amazon
08.2021 - 05.2022

Peer Instructor

Auburn University
10.2018 - 05.2021

Harbert Career Ambassador

Auburn University
08.2018 - 05.2019

Emerge Organization Volunteer

Auburn University
08.2017 - 05.2018

Bachelor of Science - Business Administration

Auburn University
Beth Duram