Bethsaida Francisco-Diego

• Greet guests and provide a friendly, professional welcoming first impression.
• Answering phone calls and assist guests with reservations, questions, and inquiries.
• Schedule and manage reservations in person and over the phone using the restaurants reservation system.
• Seating guests to their tables while maintaining an organized seating flow.
• Communicate with servers and managers to ensure efficient customer service.
• Managed guest check-in processes and maintained an organized waitlist during peak hours.

• Greeted guests with a friendly and welcoming attitude upon arrival.
• Captured high-quality souvenir photographs throughout the guest experience.
• Assisted guests with viewing and purchasing their photos at the end of their tour.
• Worked collaboratively with team members to ensure great customer service.
• Delivered excellent customer service while working in a fast-paced, high-volume environment.

• Welcomed guest and made a positive first impression upon arrival.
• Took professional souvenir photographs of guests and families during their visit.
• Assisted guest throughout the photography experience and answered questions.
• Encouraged guests to view and purchase their souvenir photos.
• Provided friendly, efficient customer service in a fast-paced environment.
• Maintained a professional demeanor while ensuring guests they had a great and enjoyable experience.

Currently pursuing a Bachelor of Science in Health Science at Georgia State University.