Bethshina Fanor
Scottdale
Summary
Professional in logistics management, prepared to drive operations efficiency and streamline supply chain processes. Skilled in inventory management, transportation coordination, and warehouse operations. Strong focus on team collaboration and achieving results, adaptable to changing needs. Reliable, resourceful, and committed to delivering high-quality outcomes. Skilled in database management and adept at resolving complex issues in high-pressure environments.
Overview
8
8
years of professional experience
Work History
Logistics Specialist - Eqiupment & Parts Sergeant
US Army National Guard
01.2018 - Current
- Supervised warehouse operations, including inventory management, receipts, issues, distribution, and storage
- Maintained and updated LOGSTATS and activity logs in coordination with the SSA
- Monitored and coordinated daily SSA pickups for repair parts, expendables, and Class II items
- Scheduled and executed turn-ins, including Class IX parts
- Opened and closed work orders; submitted equipment maintenance requests
- Recorded PMCS data to track mileage, operating hours, and fuel usage for all equipment
- Prepared and submitted monthly fuel usage reports
- Conducted comprehensive unit supply inventories
- Supported multiple quarterly crosswalks for accountability and audit readiness
- Verified shipping and receiving counts matched picking and purchase order documents.
- Created custom reports and visualizations to support decision-making processes.
- Ran weekly fill rate reports to highlight potential issues and corresponding solutions.
Signal Operations Support Specialist
US Army National Guard
01.2018 - Current
- Assist G-6 to provide staff management for the development, acquisition, integration, operation, and sustainment of IT and IM applications, systems, and services for TRADOC.
- Monitored and interpreted radio transmissions and data systems to assess operational status, similar to managing tactical radios, networks, and communication systems in the Army.
- Collaborated with leadership and technical personnel to troubleshoot communication issues and maintain system readiness.
- Demonstrated strong situational awareness, problem-solving skills, and the ability to manage communication systems in fast-paced, high-stress environments.
- Provided timely and accurate information dissemination through public announcements and digital platforms, aligning with signal and communications duties in relaying mission-critical updates.
- Maintained accurate records, communication logs, and notification lists to ensure continuity and reliability of operations.
- Utilized computer-based systems to collect, analyze, and display operational information, reflecting the technical proficiency required in configuring and maintaining Army communication equipment.
Customer Service Representative
Hexaware Technologies
01.2022 - 12.2022
- Support inbound and outbound calls for customers experiencing unusual and unique product issues using existing guidelines, and standardized tools.
- Maintain a deep understanding of diabetes disease, and latest product support troubleshooting techniques and resource tools.
- Provide technical support to our customers who use our cloud service applications.
- Actively listen to the customer complaints or concerns and work to resolve their issues.
- Utilize critical thinking to determine the best possible solution for the customers issues.
- Document all customer communications in the CRM based on SOPs to meet FDA regulations.
Education
University of North Georgia
Dahlonega, GABachelor of Science - Science in Public Health
Grand Canyon University
Phoenix, AZ07-2027
Druid Hills High
Atlanta, GA05-2018
Skills
- Multitasking Abilities
- Attention to detail
- Communication
- Validating supplies
- Increasing efficiency and productivity
- Microsoft Office
- Inventory documentation
- Team oversight
- Documentation skills
- Database management
- Billangual
- Warehouse management
Timeline
Customer Service Representative
Hexaware Technologies
01.2022 - 12.2022
Logistics Specialist - Eqiupment & Parts Sergeant
US Army National Guard
01.2018 - Current
Signal Operations Support Specialist
US Army National Guard
01.2018 - Current
University of North Georgia
Bachelor of Science - Science in Public Health
Grand Canyon University
Druid Hills High