BETSHO W N MORALE

Aspiring customer service consultant with a strong academic foundation in entrepreneurship and business leadership. Possesses hands-on experience in business operations, client relations, and administrative functions. Combines technical proficiency and interpersonal skills to effectively adapt to different systems, coordinate teams, and deliver exceptional customer experiences. Eager to contribute to the strategic goals of your firm with expertise and passion for customer service.

• Digital Community Volunteer & Moderator, INNOVATION KGOTLA & DATA CAMP SCHOLARSHIP, Gaborone, Botswana, 10/01/24, Present, Supported and onboarded over 300 data science scholars, fostering a collaborative and inclusive learning environment., Designed a new Scholar Support Experience, including resource mapping and support structures, to ensure participant success., Organized discussions and knowledge-sharing sessions within a diverse team of professionals, promoting program goals., Contributed to outreach efforts targeting remote areas through social media campaigns, scholar referrals, and community recruitment.

• Participant, TECHSTARS_STARTUP WEEKEND, Gaborone, Botswana, 01/01/23, Led a team in developing a startup concept, conducting market research, and pitching the idea to industry professionals., Collaborated with cross-functional members to design a prototype, applying strong analytical and communication skills., Participated in workshops to refine business strategies and validate the startup's market viability.

• Participant, ORANGE DIGITAL CENTER (PYTHON TRAINING), Gaborone, Botswana, 08/01/23, Led a team of six in brainstorming and developing Python project concepts over a 3-day program., Organized collaborative sessions using Google Meetings and Slack facilitated project ideation., Leveraged Thonny, a Python integrated development environment, to collaboratively develop and refine project concepts with team members., Presented the culmination of the ideation process, showcasing the team's innovative project ideas to a wider audience.

• Certificate of Participation Techstars_Startup Gaborone
• Python ODC Training

Excel Basics for Data Analysis