Betty Bennett
Gainesville
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Jags Cafe. Proven ability to manage operations efficiently, ensuring guest satisfaction and adherence to cleanliness standards. Successfully led teams, developed menus, and implemented effective routines, achieving a 20% increase in service efficiency. Skilled in cash handling and guest engagement.
Diligent [Desired Position] with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience. Kitchen staff/concierge.
Overview
23
23
years of professional experience
Work History
Server/Lead Dishwasher
Jags Cafe
Gainesville, GA
05.2021 - 09.2021
- Provided exceptional customer service to enhance dining experience.
- Assisted in menu knowledge and food pairing recommendations for patrons.
- Managed order accuracy and timely delivery to tables.
- Collaborated with kitchen staff to ensure efficient service flow.
- Handled cash register operations and processed payments accurately.
Family Nanny
Self-employeed
Gretna, LA
04.2010 - 01.2014
- Developed personalized activity plans to promote child development and engagement.
- Implemented effective routines to ensure consistency in daily care and learning.
- Managed schedules, including appointments, school pickups, and extracurricular activities. I prepared meals three days out of a week I cooked on Mondays, Wednesday and Fridays , from my soul food menu whatever I cooked it was OK with them. I took the kids shopping we needed and had parents conference meetings were needed.
Chef
Orleans Ave Store / Hot Food
New Orleans, LA
06.2012 - 02.2013
- Prepared high-quality hot food items in compliance with safety and health standards.
- Maintained cleanliness and organization of kitchen equipment and workstations.
- Collaborated with team members to ensure timely food service during peak hours.
- Assisted in inventory management, tracking stock levels of ingredients and supplies.
- Developed daily menus aligned with seasonal ingredients and customer preferences.
Housekeeping Manager
Ella Janitorial Services / Private, and Commercial
New Orleans, LA
02.1999 - 03.2005
- Supervised daily housekeeping operations for private and commercial properties.
- Developed and implemented cleaning protocols to enhance efficiency and safety standards.
- Trained and mentored staff on best practices in sanitation and customer service.
- Conducted quality inspections to ensure adherence to company cleaning standards.
Education
High School Diploma -
St. Mary’s Academy
New Orleans, LA05.1979
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Cleanliness standards
Timeline
Server/Lead Dishwasher
Jags Cafe
05.2021 - 09.2021
Chef
Orleans Ave Store / Hot Food
06.2012 - 02.2013
Family Nanny
Self-employeed
04.2010 - 01.2014
Housekeeping Manager
Ella Janitorial Services / Private, and Commercial
02.1999 - 03.2005
High School Diploma -
St. Mary’s Academy