Beverly Moore
Hephzibah
Summary
Overview
22
22
years of professional experience
Work History
Celtic Reservations Expert
The Travel Corporation
06.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Customer Care Specialist
Coforge Limited
03.2018 - 01.2022
- Manage subscriber accounts for Hearst Media Corporation for Houston, San Antonio, and Connecticut markets
- Resolve customer concerns, authorize and issue all account information and updates, process payment and secure financial information in system
- Proficient in several separate software systems used to preform work related tasks
Customer Service Manager
Roses Discount Stores
08.2015 - 02.2017
- Management of all front end retail operations from open of business day to end of shift
- Management and safety of all customer service staff and customers
- Safe counts, till counts and drops and deposits
Business Office Assistant
We Fix It LLC
04.2008 - 01.2012
- All day to day office operations for General Contractor business
- Scheduling inspections, job / site start dates and job / project assignments
- Deposits and payroll
Title 20 Case Manager
Penquis CAP
02.2006 - 02.2007
- Assist and process eligibility for Title 20 child care assistance for low income working families
- Designate and apply funding for qualified families
Administrative Clerk III
State of Maine / Bangor Mental Health
10.2002 - 01.2004
- Staff Education administration clerk
- Managing, registering, and scheduling of all State mandated training for Medical staff to remain current with licensing for their designated skill of practicum
- Staff psychiatrist, medical doctors, LPN’s, RN‘s, BCN’s, ect.....
Education
Human Services - Human Services
University of Maine at Augusta
Bangor, ME06.2004
High school diploma or GED -
Bangor Christian
Bangor, ME06.1995
Skills
- Account Management
- Employee Orientation
- Quality Assurance
- Sales Support
- Salesforce
- Team Management
- Relationship Management
- Management
- Business Development
- Presentation Skills
- Process Improvement
- Computer Networking
- Customer Relationship Management
Timeline
Celtic Reservations Expert
The Travel Corporation
06.2023 - Current
Customer Care Specialist
Coforge Limited
03.2018 - 01.2022
Customer Service Manager
Roses Discount Stores
08.2015 - 02.2017
Business Office Assistant
We Fix It LLC
04.2008 - 01.2012
Title 20 Case Manager
Penquis CAP
02.2006 - 02.2007
Administrative Clerk III
State of Maine / Bangor Mental Health
10.2002 - 01.2004
Human Services - Human Services
University of Maine at Augusta
High school diploma or GED -
Bangor Christian
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