Beyunka Fife
Scottdale
Summary
Customer service-focused professional with experience as Cashier and Associate, possessing skills in handling cash transactions, customer inquiries, and complaints. Demonstrated strength in maintaining high levels of customer satisfaction through excellent communication and interpersonal abilities. Made significant impact by implementing efficient processes to increase speed of service and enhance the overall customer experience.
Overview
15
15
years of professional experience
Work History
Customer Service Associate Cashier
Walgreen's Drug Store
Chamblee
09.2019 - 06.2025
- Processed payments using cash registers and credit card machines.
- Ensured all areas of the store were clean and organized at all times.
- Followed company policies regarding returns, exchanges, refunds procedures.
- Addressed customer complaints in a timely manner while maintaining a professional attitude.
- Assisted other departments when needed during busy periods.
- Answered incoming calls from customers seeking assistance or requesting information about products and services.
- Greeted customers upon arrival and assisted them with their inquiries.
- Operated cash register accurately and efficiently while maintaining proper cash control procedures.
- Provided training for new employees when needed.
- Verified age for alcohol purchases according to state regulations.
- Organized merchandise in the store to ensure items were easy to locate.
- Provided excellent customer service by listening to customer needs and responding accordingly.
- Stocked shelves, displays, and coolers with products.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
Customer Service Manager
Walmart
Tucker
11.2013 - 09.2019
- Cashier when the lines are long and there aren’t any backups available.
- Answer cashier and customer questions. Be familiar with policies and procedures, particularly those effecting the Front End.
- Attempt to help customers so management doesn’t have to deal with it.
- Run change, receipt tape, and whatever else a cashier is out of to the registers.
- Talk to cashiers about minor issues that need correcting.
- Answer phone calls. Run for price checks. Page courtesy for carry-outs.
- Check out tills in the morning (or make sure all the tills are out that need to be).
- Check tills back in at night.
- Whatever management asks them to do.
Dietary Aide
Grady Memorial Hospital
Atlanta
03.2012 - 10.2014
- Set up trays for patients upon request.
- Delivered meals to residents and patients in their rooms when requested.
- Worked closely with dietitians to ensure proper nutrition for each resident and patient.
- Informed supervisor about any changes in patient's dietary needs or preferences.
- Cleaned and sanitized kitchen equipment and surfaces.
- Assisted in menu planning based on resident and patient preferences and dietary requirements.
- Prepared and served meals according to dietary guidelines.
- Assisted with preparation of snacks and other light meals.
- Observed special diets prescribed by physicians or nutritionists.
- Set up trays and food service carts to deliver food to residents.
- Treated patients and team members with dignity and respect.
- Delivered snacks to nurse station for distribution to specific residents.
Beverage Cart Attendant
Mystery Valley Golf Course
Lithonia
04.2010 - 10.2014
- Verified that all areas of the beverage cart were properly sanitized before opening for business each day.
- Assisted customers with beverage selection and order fulfillment.
- Stocked shelves with a variety of beverages including beer, wine, cocktails, juices, soda, and water.
- Adhered to all local liquor laws pertaining to serving alcohol responsibly and safely.
- Communicated effectively with co-workers to ensure smooth operations during peak times.
- Delivered orders quickly and efficiently while maintaining quality standards of product presentation.
- Monitored inventory levels closely and restocked items when necessary.
- Ensured that all products were served according to health regulations set forth by the state.
- Assisted fellow team members when needed to ensure optimal efficiency during shifts.
- Followed safety protocols when operating the beverage cart to prevent accidents or injuries.
- Organized the beverage cart in an orderly fashion to ensure customer satisfaction.
- Greeted guests in a friendly manner while providing excellent customer service.
- Processed cash transactions accurately and efficiently using point-of-sale software systems.
- Checked ID's and restricted underage customers from purchasing alcoholic beverages.
Education
High School Diploma -
Walter F George
Atlanta, GA05-1993
Skills
- Cash register operation
- Payment processing
- Customer inquiry response
- Inventory management
- Sales transactions
- Product merchandising
- Staff training
- Problem solving
- Professional appearance
- Cash handling expertise
- Team player mentality
- Phone etiquette
- Point-of-sale system
- Refund handling
- Retail merchandising
- Customer satisfaction
- Guest services
- Customer service
- Multitasking and organization
- Attention to detail
- Customer inquiries
References
References available upon request.
Timeline
Customer Service Associate Cashier
Walgreen's Drug Store
09.2019 - 06.2025
Customer Service Manager
Walmart
11.2013 - 09.2019
Dietary Aide
Grady Memorial Hospital
03.2012 - 10.2014
Beverage Cart Attendant
Mystery Valley Golf Course
04.2010 - 10.2014
High School Diploma -
Walter F George
Similar Profiles
Kaylah BoswellKaylah Boswell
Shift Leader at Walgreen's Drug StoreShift Leader at Walgreen's Drug Store
Isaac Reyes PerezIsaac Reyes Perez
Customer Service Representative at Walgreen's Drug StoreCustomer Service Representative at Walgreen's Drug Store
James DavisJames Davis
Head Cashier at Walgreen's Drug StoreHead Cashier at Walgreen's Drug Store
Ella WadeElla Wade
Receptionist at Vivid Hair SalonReceptionist at Vivid Hair Salon
Amy SiwulaAmy Siwula
Early Intervention Service Coordinator at Fayette County Behavioral Health AdministrationEarly Intervention Service Coordinator at Fayette County Behavioral Health Administration